Lab Manager

Lab Manager needed for Contract Opportunity with Randstad Technologies client in Redmond, WA.

Job Description

We are looking for an experienced Lab Manager to help run the rack/stack cable image/troubleshooting for the team's lab data center footprint. An ideal candidate will have a wide range of IT knowledge and experience. In this role, you will support the gaming space with a chance to be engaged to contribute to the product and experiences of customers that are being created in the studio. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you!

Minimum Qualifications and Skills

• 3 years' minimum of Data Center Lead experience in managing a small team
• 5 years' Data Center experience maintaining rack diagrams, understanding datacenter power/cooling loads, and server decommission standards
• 5 years' experience with troubleshooting Dell and/or HP hardware
• 4 years' experience with troubleshooting Windows server 2016 or later
• 3 years' experience in operating large, high-availability, secure, redundant server environments
• Experience with data center hardware, asset management, parts inventory control, as well as overall deployment
• Ability to work with little supervision and always displays a self-starter work ethic.
• Excellent understanding of basic networking including L2/L3, DNS, DHCP, TCP, switches, routers, and firewalls
• Able to balance varying sized "rack/stack/cable" deployment tasks while incorporating a considerable volume of datacenter "break/fix" tasks on a daily basis
• Ability to build, configure, and / or upgrade new or existing server environments to meet functional requirements
• Adheres to company standards, methodology, confidentiality, security, and safety requirements
• Must be able to lift 50 lbs. servers
• Must be able to stand on your feet at least 80% of the time

Pluses

• Knowledge of Cisco, HP, DELL, EMC, and other datacenter hardware
• Someone who has 2-3 years' experience with the same company in the same or similar role
• strong understanding of build out and replacement timelines, etc.

• Manage a lab consisting of approx. ~90 racks and 3000 devices
  
  

• Maintain a set of machines in a laboratory setting including setup, teardown, and troubleshooting of client and/or server machines
• Set up, configure and/or troubleshoot network hardware including hubs, routers, and switches
• Manage 1-2 Data Center Technicians working on your team and ensure they are completing assigned tasks correctly and within SLA
• Provide status reports on test scenarios, lab machines and configurations
• Provide project or task status on a regular basis to the IT project managers
• Troubleshoot hardware and software problems as required
• Install software and run some automated tests based on a clear set of instructions
• Accepts responsibility for server deployment projects and tasks, but quickly escalates when issues arise, to ensure accurate delivery
• Participate in ongoing process and documentation refinement in order to maintain operational effectiveness of both the Lab and Team
  
  

• Partner with RE&F and CBRE facilities team to resolve power/cooling issues in the lab

• Experience level: Experienced
• Minimum 3 years of experience
• Education: Bachelors

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.