What are the responsibilities and job description for the asdf position at Randstad?
job summary:
- L2 Mobility support resource
- Ability to communicate effectively and possess an outstanding client support attitude and acumen.
- They must have a 5 years' experience in technical support of a large-scale production operations environment. Experience in mobility related technologies in a Global environment and experience with Infrastructure operational work related to supporting Mobile Devices management.
Required Skills
- They must have the ability to work in a collaborative environment via Skype, WebEx, other teams, understand of how mobile devices work specifically iOS and Android with an intricate knowledge with operating systems and how they are managed in an enterprise environment.
- They need to have a well-rounded knowledge of large-scale enterprise networking and mobile device management.
- Customer interface to troubleshoot and evaluate reported failures on specific devices and remediate directly on the device or from the backend infrastructure side. Need to have the ability to investigate and analyze systems logs both directly from the device and the backend infrastructure side, work with vendors to analyze and determine root cause. Need to be available to answer users' questions about application downloads, activations, and best practices. Be able to assist with the setup of new accounts & devices, stage and provide support for mobile apps for different LOB, conduct required surveys, reporting, etc.
- They should be able to work as a team member with other technical teams such as Networking, GIS, Server team, etc. to analyze data, Network diagrams, to determine system failure or root cause during outages.
Desired Skills
- strong analytical skills/problem solving/conceptual thinking.
- Experience with Mobile Device management.
- Proven team player who can work comfortably in a multicultural environment.
- Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure.
- Detail oriented and organized.
- Must be pro-active, enthusiastic, flexible, results driven with attention to detail.
location: Charlotte, North Carolina
job type: Contract
salary: $53 - 55 per hour
work hours: 8am to 4pm
education: High School
responsibilities:
Job Description
- L2 Mobility support resource
- Ability to communicate effectively and possess an outstanding client support attitude and acumen.
- They must have a 5 years' experience in technical support of a large-scale production operations environment. Experience in mobility related technologies in a Global environment and experience with Infrastructure operational work related to supporting Mobile Devices management.
qualifications:
skills:ITSM Helpdesk
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
- L2 Mobility support resource
- Ability to communicate effectively and possess an outstanding client support attitude and acumen.
- They must have a 5 years' experience in technical support of a large-scale production operations environment. Experience in mobility related technologies in a Global environment and experience with Infrastructure operational work related to supporting Mobile Devices management.
Required Skills
- They must have the ability to work in a collaborative environment via Skype, WebEx, other teams, understand of how mobile devices work specifically iOS and Android with an intricate knowledge with operating systems and how they are managed in an enterprise environment.
- They need to have a well-rounded knowledge of large-scale enterprise networking and mobile device management.
- Customer interface to troubleshoot and evaluate reported failures on specific devices and remediate directly on the device or from the backend infrastructure side. Need to have the ability to investigate and analyze systems logs both directly from the device and the backend infrastructure side, work with vendors to analyze and determine root cause. Need to be available to answer users' questions about application downloads, activations, and best practices. Be able to assist with the setup of new accounts & devices, stage and provide support for mobile apps for different LOB, conduct required surveys, reporting, etc.
- They should be able to work as a team member with other technical teams such as Networking, GIS, Server team, etc. to analyze data, Network diagrams, to determine system failure or root cause during outages.
Desired Skills
- strong analytical skills/problem solving/conceptual thinking.
- Experience with Mobile Device management.
- Proven team player who can work comfortably in a multicultural environment.
- Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure.
- Detail oriented and organized.
- Must be pro-active, enthusiastic, flexible, results driven with attention to detail.
location: Charlotte, North Carolina
job type: Contract
salary: $53 - 55 per hour
work hours: 8am to 4pm
education: High School
responsibilities:
Job Description
- L2 Mobility support resource
- Ability to communicate effectively and possess an outstanding client support attitude and acumen.
- They must have a 5 years' experience in technical support of a large-scale production operations environment. Experience in mobility related technologies in a Global environment and experience with Infrastructure operational work related to supporting Mobile Devices management.
qualifications:
- Experience level:
- Education: High School
skills:
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Salary : $53 - $0
