claims admin

Wilmington, DE- Are you looking for a work from home position and live in the Tri-state area? A Consulting Firm in Wilmington has an immediate temporary opening for several Customer Service Representatives. ** This position will be remote temporarily ***Aplicants must reside in the Tri-state area to commute to the office on occasion.

This person will be cross trained in the office and be responsible for answering a high volume of inbound calls from Claimants regarding their claim status. The Customer Service Representative will also be responsible for researching claims, entering claim information into company database/Excel, as well as follow up with clients providing claim updates.- The candidate will also be responsible for responding to client emails, data entry, filing, and faxing.

Must have excellent communication skills :and experience in a high volume, fast paced office required. Hours: Monday-Friday 8:00am- 5:00pm


Salary: $17-$18/hr

salary: $17 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelor

Responsibilities

Responsibilities:

• 70% of time during the week will be dedicated to answering phone calls from claimants and providing correct and concise guidance
• Data entry in company's database
• Perform analytical review of documentation received
• Review and verify data entered in system
• Following detailed written instructions to make independent decisions on next steps
• Recognize and report discrepancies to Supervisor

Skills

• Call Center Support (3 years of experience is required)
• Data Entry (2 years of experience is required)
• Claims Processing
• Claims

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.