What are the responsibilities and job description for the Customer Service Representative position at Randstad?
Randstad is hiring! We are looking for a dedicated Customer Service Representative to join and be a part of our client's most integral teams! If you thrive in a fast-paced environment, are committed to providing exceptional customer support, and have experience in accounting and finance, we want to hear from you! Get paid weekly and work your way toward a full-time career with great benefits!
To excel in this role, you should possess the following qualifications and skills:
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
To excel in this role, you should possess the following qualifications and skills:
- Ability to read and sort incoming correspondence effectively
- Excellent written and verbal communication skills
- Thrive in a fast-paced environment
- Customer service focus and dedication to customer satisfaction
- Proficiency in using computers for documentation, data entry, and communication
- Familiarity with calendar and email applications
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Take inbound calls to support financial products and services
- Perform moderately complex customer support tasks
- Escalate non-routine questions
- Interact with customer service team on complex customer issues
- Provide training on policies and procedures, and provide guidance to less experienced individuals, as well as internal and external customer
- working weekends
Skills
- Telephone Etiquette
- Empathy
- Typing Skills
- Active Listening
- Customer Relations
- Basic Software Skills
- Customer support
Qualifications
- Years of experience: 2 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Salary : $17 - $18
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