Join Our Growing Team - Temporary Customer Service Representative
Are you a detail-oriented individual with a knack for organization? Our customer service team is seeking a dynamic Temporary Customer Service Representative to provide essential support in our bustling office environment. If you're a multitasker who enjoys assisting customers and handling office duties, we want to hear from you!
Role Overview:
As a Temporary Customer Service Representative, you will play a pivotal role in maintaining the efficiency of our customer service operations.
salary: $19 - $20 per hour
shift: First
work hours: 9 AM - 1 PM
education: High School
Responsibilities
- Assist customer service team with light office duties including filing, printing, mailing, copying, etc.
- Perform basic order entry tasks such as processing refill orders, Amazon orders, and Project Lead the Way orders.
- Prepare refill quotes for customers.
- Manage filing systems to ensure organization and accessibility of documents.
- Handle printing, mailing, and emailing of invoices to clients.
- Utilize computer skills to work with Microsoft applications, ERP systems, and CRM tools.
- Support the team in maintaining accurate records of customer interactions and transactions.
- Collaborate with colleagues to ensure smooth office operations.
- Maintain a basic understanding of order entry processes.
- Work for 4 hours a day in the morning shift, from 9 am to 1 pm.
- Assist in other administrative tasks and projects as required.
Skills
- CRM
- Follow-up
- Telephone Etiquette
- Active Listening
- Call Center Support
- Basic Computer Skills
- Basic Software Skills
- Customer Service
- Client Service
- Customer Relations
- Customer support
- CUSTOMER ORDERS/SALES
- Typing Skills
Qualifications
- Years of experience: 0 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.