customer service

Customer Service Warehouse Rep Shift: 7am to 3:30pm Pay $22 to $24 Monday Through Friday Location: San Jose, CA Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, product look up, status check, ordering new product, creating customer accounts, setting up credit with new customers, maintaining records of all transactions, and referring them to other services when necessary.  



salary: $22 - $24 per hour
shift: First
work hours: 7 AM - 3:30 PM
education: No Degree Required

Responsibilities

• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed

The essential functions of this role include:

working in a smoke free environment

working in a non-temperature controlled environment

working weekends

Skills

warehouse

loader/unloader

Material Handling

Stock Handling

Moving Material

Product Handling

Material Requirement Plan/MRP

Qualifications

Years of experience: 1 year

Experience level: Entry Level

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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).


Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


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