Job Posting for Field System Administrator - Printers at Randstad
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job summary :
Our client in the government sector is looking for a Field System Admin to work onsite at the Navy Bases in Newport Rhode Island and New London Connecticut.
The ideal candidate will have an Active Secret Clearance, Active Security Clearance, and experience working on printers.
Tasks such as servicing and configuring printers.
responsibilities :
Provide general support activities for Print devices (primarily) and Video Teleconferencing (VTC) equipment in an enterprise environment, including : Installation Configuration Testing Troubleshooting (onsite and via phone) Repair
Proactively manage Service Tickets and update service-related activities in a timely manner
Lead, implement, and troubleshoot complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple locations
Oversee the remote implementation and troubleshooting of complex and specialized Print and VTC projects consisting of one to potentially dozens of devices in one or multiple remote locations
Serve as company liaison with client and vendors (uniformed and civilian personnel) on administrative and technical matters
Interpret clients' needs and work toward resolution
Responsible for addressing escalated break / fix issues, establishing and maintaining communication with the customer, management, and other relevant third-parties, and updating Service Ticket status in a timely manner
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