Mainframe Production Support Analyst

Randstad
Triangle, NC Full Time
POSTED ON 6/23/2023 CLOSED ON 6/27/2023

What are the responsibilities and job description for the Mainframe Production Support Analyst position at Randstad?

job summary:
Dynamic Work schedule - This is 5 days on site a month- in the same week then the remainder of the month is working from home. ( They can fly/drive into the office as well). If your candidate is not open to this please tell them they will not be considered. Fidelity determines the week they are working onsite, not the candidate.

Location:Durham North Carolina

Top Skills (in order of importance): 1. Cobol - main language 2. DB2 - database 3. Control M 4. JCL - How jobs run on the mainframe

System Services and Support Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a System Services and Support Analyst to work in Fidelity's Enterprise Infrastructure group in Durham, NC!

The Role

Fidelity Investment Personal, Workplace, and Institutional Services (PWIS) is looking for a qualified individual to assume a key role as Systems Services and Support Analyst within the WI Mainframe. Fidelity participant Recordkeeping System is a system used by Fidelity to store and process both participant and plan specific data and information in retirement accounts. FPRS stores both financial and non-financial data for participants and plans. The responsibilities include the triage of batch job abends, oversight of the environment, and resolution of user-generated request tickets.

The Expertise and Skills You Bring

  • 4 - 7 years of technical skills/experience using JCL, Control M, TSO, COBOL, DB2, SQL, ISPF, and FileAid

  • Prior Experience with Fidelity mainframe application and batch processing is a plus.

  • Proven analytical and problem-solving skills

  • Must be capable of learning complex processes quickly and have the ability to learn through independent research.

  • Ability to learn and function effectively as a member of a multi-location team

  • strong customer focus and customer satisfaction orientation

  • Demonstrated ability to influence peers and superiors in a matrix environment

  • The applicant should also demonstrate effective communication skills, both written and verbal.

  • Availability to provide some off-hours /weekend on-call coverage as required.
The Team

The WI Prod support team supports the Prod batch cycles running on Mainframe. These batch cycles are to support the participant Record keeping platform. This is a legacy platform running on Mainframes and is at the verge of modernization.

 
location: Durham, North Carolina
job type: Contract
salary: $55 - 56 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
The Expertise and Skills You Bring

  • 4 - 7 years of technical skills/experience using JCL, Control M, TSO, COBOL, DB2, SQL, ISPF, and FileAid

  • Prior Experience with Fidelity mainframe application and batch processing is a plus.

  • Proven analytical and problem-solving skills

  • Must be capable of learning complex processes quickly and have the ability to learn through independent research.

  • Ability to learn and function effectively as a member of a multi-location team

  • strong customer focus and customer satisfaction orientation

  • Demonstrated ability to influence peers and superiors in a matrix environment

  • The applicant should also demonstrate effective communication skills, both written and verbal.

  • Availability to provide some off-hours /weekend on-call coverage as required.
 
qualifications:
  • Experience level: Experienced
  • Minimum 4 years of experience

  • Education: Bachelors
 
skills:
  • Java

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
  • Salary : $55 - $0

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