Product Analyst

Randstad
Addison, TX Full Time
POSTED ON 7/6/2023 CLOSED ON 7/22/2023

What are the responsibilities and job description for the Product Analyst position at Randstad?

job summary:
MUST HAVES:

  • Product Analyst supporting Network File Shares

  • The Product/Business Analyst role will support the Productivity Platform team with the planning and execution throughout the product lifecycle for a critical service offering, Network File Share.

  • The analyst will play a key role in assisting the Network File Share Product Management team with tactical and strategic efforts.

  • The tactical and strategic focus will be on several areas - including documentation, research, responding to client inquiries, identifying areas for operational and process improvements and reporting and tracking and general assistance.

  • Product Analyst supporting Network File Shares

  • The Product/Business Analyst role will support the Productivity Platform team with the planning and execution throughout the product lifecycle for a critical service offering, Network File Share.

  • The analyst will play a key role in assisting the Network File Share Product Management team with tactical and strategic efforts.

  • The tactical and strategic focus will be on several areas - including documentation, research, responding to client inquiries, identifying areas for operational and process improvements and reporting and tracking and general assistance.
The job duties will include:

  • Assisting Product Owner in the development, review and update of online training material including FAQs, how-to instructions, and productivity tips

  • Assisting Product Owner in the development, review and update of governance materials including product standards/policies, use agreements, best practices, guidelines, etc.

  • Acting as liaison between the end user and the functional/strategic Network File Share TEAMS (Engineering, Storage Operations, Access Management, Access Review, Product Management and Support).

  • Partnering with the Business Relation Managers (BRMs) and Network File Share TEAMS for client outreach where needed (lunch learn sessions, brown bag presentations, TechConnect Pop-ups, business engagements, office hours, etc.)

  • Responding to product support inquiries received via email, IM or discussion board.

  • Identifying and addressing support trends in the user community

  • Required skills:

  • 5 years product/business analysis experience a MUST.

  • Knowledge of collaboration and productivity platforms, preferably with unstructured data platforms.

  • Superior communication and facilitation skills a MUST. Must be able to verbally present to large audiences virtually in a well-spoken and concise manner.

  • Excellent organizational skills, including the ability to prioritize work and meet deadlines in a high-demand environment.

  • solid business-centric mindset with a can-do attitude.

  • Ability to manage complex priorities simultaneously with solid attention to detail and accuracy in a fast-paced, matrixed environment.

  • Excellent analytical skills; ability to produce meaningful data analysis, pivot charts, reports, etc.

  • Excellent written and presentation skills; ability to produce clear/concise documents, presentations, etc.

  • Self-motivation, self-direction, organizational skills and the ability to manage multiple priorities without sacrificing quality or timelines.

  • Demonstrated ability to influence, negotiate, and drive results.
Desired skills:

  • Bachelor's degree in Information Technology or related field

  • Network File Share and SharePoint experience

  • Microsoft 365, SQL and script writing experience

  • Light SharePoint development

  • Experience on large, enterprise-scale initiatives

  • Solid project management skills, a plus

  • Financial industry experience desired

  • PPRT, PCM, Project Management tools and MS Office
 
location: Addison, Texas
job type: Contract
salary: $46.18 - 56.18 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Assisting Product Owner in the development, review and update of online training material including FAQs, how-to instructions, and productivity tips

  • Assisting Product Owner in the development, review and update of governance materials including product standards/policies, use agreements, best practices, guidelines, etc.

  • Acting as liaison between the end user and the functional/strategic Network File Share TEAMS (Engineering, Storage Operations, Access Management, Access Review, Product Management and Support).
 
qualifications:
  • Experience level: Experienced
  • Minimum 10 years of experience

  • Education: Bachelors
 
skills:
  • Product Management

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



    For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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