Senior Practice Assistant

Randstad in partnership with Mass General Brigham are actively seeking a Senior Practice Assistant to support the Wound Care Center and Ambulatory Treatment Room at Brigham and Women's Hospital in Boston, MA. This is an on-site opportunity with a full-time schedule (M-F, 7:30AM- 4PM, 40 hours / week) Mass General Brigham is an integrated healthcare system built on a legacy of two leading academic medical centers. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, two of the nation’s leading academic medical centers with rich histories and tradition. Today, Mass General Brigham is a 16 member institution encompassing a range of health care organizations committed to serving the community.

salary: $22 - $24 per hour
shift: First
work hours: 7 AM - 4 PM
education: Bachelors

Responsibilities

The responsibility of the Senior Practice Assistant is to accommodate, manage, and maintain all administrative aspects of the Wound Care Center and Ambulatory Treatment Room. The Senior Practice Assistant manages the WCC scheduling and clinic organization, billing, compliance areas, and communications. The Senior Practice Assistant also monitors ATR usage and serves as the liaison among surgeons, ATR staff and operating room scheduling.

Clinic operations

• Obtains, verifies, records and processes required patient demographics, insurance/payment and referral information in the electronic medical record system. Collects, compiles and forwards related documentation required for reimbursement.
• Collects, records and secures co-payments. Provides an accurate record of transactions in the scheduling/billing system. Reconciles payments at the end of the clinic session, providing an accurate accounting of funds.
• Answers, screens, and routes telephone calls. Greets patients and directs visitors.

 Administrative

• Monitor accuracy of registration, scheduling, and billing confirmation functions for outpatient services. 
• Act as a super user for scheduling, registration, and billing systems. 
• Responsible for gathering data and reports on no shows, eReferrals, clinician template usage, surgeon visits, procedures scheduled from the WCC.
• Complete orders for medical and office supplies.

Skills

Organizational Skills (1 year of experience is required)

Problem Solving (1 year of experience is preferred)

Answering Phones (1 year of experience is required)

epic (1 year of experience is preferred)

Data Entry (1 year of experience is required)

clinical operations (1 year of experience is preferred)

Billing (1 year of experience is preferred)

Patient Scheduling (1 year of experience is preferred)

Patient Support (1 year of experience is required)

payment collection (1 year of experience is preferred)

record management (1 year of experience is required)

patient registration (1 year of experience is preferred)

patient access (1 year of experience is required)

insurance approval process

referrals

authorizations

Qualifications

Years of experience: 1 year

Experience level: Entry Level

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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



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