ServiceNow Architect- REMOTE

job summary:
Are you looking for a 100% remote job opportunity! If so, Randstad Digital is seeking an experienced ServiceNow Architect who is well versed across ITSM, ITOM, ITAM, CMDB and other modules. Candidates should have an understanding of the ServiceNow platform, architecture, and be able to recommend out of the box solutions to meet client requirements.

Title: ServiceNow Architect

Location: Must be located in an CST or EST State

Duration: 12 month contract (w2 and full time hours) with potential to extend

Shift: M-F 8-5 pm CST

If you have the skills, we'd love to work with you! Please send your resume to jomarie.mercado@randstaddigital.com 
location: GRAND RAPIDS, Michigan
job type: Contract
salary: $60 - 90 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:

• At least 5 years of ServiceNow Architecture experience
  
  
• Prior development experience on ServiceNow
  
  
• ITIL
  
  
• ITSM, ITOM, ITAM, CMDB

Job Duties: The ServiceNow Architect is responsible for applying innovative technical solutions to business processes, maintaining applications, consulting with business analysts and/or project managers to develop technical solutions, developing design and functional specifications, performing pre-implementation training, and providing post-implementation support.

- Customer-facing technical consulting experience with ServiceNow

- Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes

- ServiceNow platform development

- ServiceNow administration

- Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow

- End-to-End Service Catalog development and complex workflows

- Applies innovative technical solutions to business and the application processes

- Defines and documents procedures for processes and workflows

- Works on multiple projects as a project team member, occasionally as a project leader

- Responsible for troubleshooting problems as reported by users

- Communicates effectively with management and other members of the project

- Integration of disparate systems using SOAP and REST APIs

- Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration

- Creation of Web Service for data integration

- Additional duties as assigned and defined by management

Job Requirements:

- 5 years ServiceNow development experience and 3 years Solution Architect Role

- Configuration experience in following modules on dedicated as well as shared instances(IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management, Event management, Discovery and Asset Management) Configuration experience in following modules on dedicated as well as shared instances (ITSM, ITOM, ITAM, CMDB at a minimum)

- Customer-facing technical consulting experience with ServiceNow

- Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes

- Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow

- Development experience in following areas : Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP

- Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT

- Works effectively in a team-oriented, collaborative environment

- Interpersonal and oral communication skills

- High level of expertise in multiple system environments

- Proven problem-solving abilities and attention to detail and quality work output

- Well aware of SCRUM methodology

- Good SQL & RDBS knowledge

- Domain Separation Experience

- Bachelor's Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience

- Highly Recommended Certifications to have:

- ServiceNow Admin Certification

- ServiceNow Developer Certification

- ServiceNow Architect Certification

- ITIL Foundation Certification

 
qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
  
  
• Education: Bachelors

 
skills:

Software Architecture (10 years of experience is required)

servicenow (8 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).