What are the responsibilities and job description for the Senior Product Manager - Bot Builder position at Rasa?
SUMMARY
We are looking for a Senior Product Manager to help us build the standard infrastructure for conversational AI.
We are a remote-first company, but we are hiring this position in Germany or the UK.
ABOUT THIS ROLE
As a Senior Product Manager, you will:
- Work on a completely new product that will solve a key problem for companies looking to leverage AI.
- Own a key piece of our product strategy and roadmap and articulate how this pushes towards level 5 conversational AI.
- Deeply understand the teams who use Rasa to build conversational AI (everywhere from startups to fortune 500s). You’ll interview them, work with them, and be a vocal advocate for their interests.
- Constantly improve our process for gathering feedback on our product and market, and increasing visibility across Rasa.
- Help our design and development teams come up with solutions to our users’ problems, and help teams use our telemetry data to formulate and test hypotheses.
- Coordinate with our marketing and developer relations teams so that our educational material and product work complement each other.
ABOUT YOU
- You have experience working with ML products and are familiar with basic ML workflows (i.e: training, testing, validation, what can affect model performance).
- You have experience building products for complex, multidisciplinary enterprise teams.
- You are an empathetic person with a high degree of emotional intelligence, who can communicate goals, constraints, and decisions across teams as diverse as engineering, customer success, product, marketing, developer relations, and business development.
- You care about details and enjoy collecting large amounts of product feedback, and then taming that complexity to turn it into an action plan.
- You have a proven track record of working with teams to ship great software, and of hiring and managing talented people.
- BONUS: You have experience building or working with content management systems.
Please keep in mind that we are describing the background we imagine would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you!
WHAT YOU CAN EXPECT FROM US
- Flexible hours and a dedicated remote budget
- A stipend for personal development fund & paid education days to help you grow within your role
- 26 days paid holiday per year
- A Macbook, and other tech to help you to do your job
- We have regular remote team events, as well as regular remote social event. But we can't wait for off-sites to be in-person when it's safe again! In-person meetups are postponed due to Covid-19.
- Vitality Health (UK Only)
ABOUT US
Rasa is the leading conversational AI platform, enabling enterprises to build next-level customer experiences. Rasa's conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer intelligence. Rasa runs in production everywhere from startups to Fortune 500s, and provides the data privacy, security, and scalability needed by enterprises of every size. Rasa is privately held, with funding from Accel, Andreessen Horowitz, and Basis Set Ventures. www.rasa.com
Rasa is an equal opportunity employer. We are still a small team and are committed to growing in an inclusive manner. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.