Director of Quality

Raven Ridge
Portsmouth, NH Full Time
POSTED ON 8/24/2024 CLOSED ON 9/2/2024

What are the responsibilities and job description for the Director of Quality position at Raven Ridge?

Description

Job Description

We are seeking a highly motivated individual to join our team as the Director of Quality. As the Director of Quality, you will be responsible for ensuring the highest level of quality standards across our organization. You will lead a team of quality professionals and collaborate with various departments to implement and maintain quality management systems.

Responsibilities

  • Develop and implement the company's quality management system, ensuring compliance with industry standards and customer requirements.
  • Establish/maintain/monitor QMS scorecard and quality KPI metrics relative to the manufacturing site initiatives.
  • Lead and direct the activities of the quality assurance team, including hiring, training, and performance management.
  • Overall responsibility for maintaining effective QMS system in compliance with ISO9001 and additional quality related customer requirements.
  • Conduct regular audits and inspections to assess compliance with quality standards and identify areas for improvement.
  • Work jointly with the management team on strategic initiatives as well as other critical issues. Collaborate with management to develop business practices and procedures that support Lean Six Sigma and continuous improvement methodologies.
  • Collaborate with cross-functional teams to develop and implement corrective and preventive actions to address quality issues.
  • Provide guidance and support to departments in the implementation of quality initiatives and continuous improvement projects.
  • Stay updated on industry trends and advancements in quality management to drive innovation and ensure best practices are followed
  • Facilitate, train, and promote “Zero-defect” methodology for all processes. Lead the organization to meet/exceed quality goals and commitments. Work with management to ensure best practices are shared across the organization.
  • Overall responsibility for effective root cause analysis, CAPA and timely/routine communication with the customer(s). Conduct risk assessment to determine priority and level of actions.
  • Manage external benchmarking activities and maintain awareness of current, best-in-class internal audit practices.
  • Responsible for maintaining proper staffing levels, scheduling, and organizing work assignments within company policies and procedures across all quality departments.
  • Drive improvement in overall team leadership and engagement, ensuring the best team is in place to support growth, while maintaining and improving the culture.
  • Mentor and develop direct reports and entire Quality Team. Cultivate positive open communication while engaging and encouraging employee suggestions to drive improved quality.

Requirements

  • Bachelor's degree in Electrical or Mechanical Engineering
  • Minimum of 8 years of experience in an ISO manufacturing environment
  • Minimum 7 years supervisory experience
  • Strong knowledge of quality management systems, such as ISO 9001.
  • 5 plus years’ experience with Defense programs – Navy preferred
  • Proven experience in leading and managing a team of quality professionals.
  • Excellent analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
  • Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
  • Detail-oriented and organized, with the ability to prioritize and manage multiple projects simultaneously.
  • Demonstrated track record of driving continuous improvement and delivering results.
  • Certification in quality management, such as Six Sigma, is highly desirable

Company Description

Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.

Raven Ridge is a full service recruiting organization based in NH. Our experienced recruiters know the local employment market and have relationships with premier employers throughout New England.
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