Ravinia Music Box Supervisor

Ravinia, North America's oldest music festival, stands today as its most musically diverse, presenting over 140 different events throughout the summer. These concerts run the gambit from Yo-Yo Ma to John Legend to the annual summer residency of the nation's finest orchestra, The Chicago Symphony Orchestra.

The 36-acre park is nestled in a gently wooded area that makes it an enchanting place to experience music. Guests can bring their own picnics or eat at one of the park restaurants.

Our Mission

As a nonprofit organization, community outreach and music education initiatives are our mission. Over 75,000 people are served through Ravinia's Reach Teach Play programs each year, ensuring that great music remains accessible to all.

Are you a music enthusiast with leadership skills? If so, we're looking for a Supervisor to join our team at the Ravinia Music Box, where music's history and inspirational power come to life!

In this role, you'll learn how to do basic troubleshooting of the experience, manage a team of 4 to 6 people, and communicate with staff and patrons at all times, answering any questions that may arise during the shift.

General Responsibilities

As a Supervisor, you'll:

• lead and support your team to ensure that they provide excellent customer service and hospitality to our visitors
• be responsible for keeping the exhibit and the show from damage and for closing and shutting down the building at the end of each shift.
• make sure that foot traffic in the building is constantly being monitored to ensure that we don't go over capacity for any showing.
• submit a nightly summary of attendance along with any issues that arose during your shift.

To be successful in this role, you'll need to have a strong ability to lead and manage a team, excellent communication skills, and the ability to troubleshoot basic technical issues. You must be able to stay calm under pressure and effectively handle any challenges that arise. You'll also need to be available for evening hours on weekdays and weekends, as our season runs from early June through mid-September.

QUALIFIED APPLICANTS MUST ATTACH A COVER LETTER, AND RESUME. All hiring is conditional on receiving an approved background check. Please no phone calls or emails.

Please note that this position is primarily outdoors and in all weather conditions, and it requires mostly afternoon and evening hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Compensation for this position is $17 an hour. We appreciate your interest in joining our team, and we thank you for your patience during the hiring process. Positions are limited, and priority is given to returning seasonal staff and new candidates with the most qualifications and adequate availability throughout the end of the summer season in late-September.

Interviews will be conducted until all positions are filled, and due to the high number of applications, we may not be able to contact all applicants directly. If you don't hear from us, unfortunately, we don't have a position for you this season, but we encourage you to apply again next year.

An Equal Opportunity Employer

As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success and we strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.