Epic Beaker Analyst

Senior Analyst, Epic Beaker

Hybrid – 3 Days in Office (based in NYC)

New York, NY (Manhattan)

Full-Time

Responsibilities:

• Performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic Beaker
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution
• Develop and document the workflows that will be used in conjunction with Beaker and design, build, test, install and maintain those solutions
• Prioritize and implement system change requests; coordinate software updates and change enhancements with end-users
• Implement, support, maintain related third-party systems
• Strong project management skills (lead meetings, prioritize, resolve conflicts, maintain issues log, manage a project plan)
• Establish and maintain relationships with both IT and Operational leaders
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis
• Provide on-site support during go-lives and system upgrades
• Provide 24x7 on-call coverage for support on a rotating basis
• Develop and champion new ideas that adds value to the organization
• Participate in process design initiatives
• Use critical thinking skills in providing systems solutions and research best practices and implement them in projects and routine tasks
• Review software, analyze business operations and collaborate with colleagues, HSS Business Representatives/Subject Matter Experts and end-users to ensure systems are suitable for the organization’s needs
• Performs other duties as required

Accountability:

• Oversees application sub-work streams or projects
• Executes projects with minimal oversight; identifies risks and issues and escalates to project leadership
• Take initiative to complete work, solve problems in a timely manner and communicate issues and suggested efficiencies
• Manage multiple tasks, analyze data and understand process flow
• Facilitate team communication
• Manage the implementation needs across various application teams
• Complete all tasks in a timely manner with accurate documentation
• Make recommendations, review and test changes, enhancements, and each new release as assigned
• Coordination with training team to maximize end-user adoption of functionality and tools
• Collaborate effectively with Epic using Sherlock or other appropriate tools
• Develop and maintain collaborative and effective working relationships at all levels

Qualifications

Minimum Requirements:

• Bachelor’s Degree
• Current Epic certification in Beaker Clinical Pathology and Anatomic Pathology
• 5 years EPIC analyst build, IT implementation, and/or support experience
• Experience with LIS and/or the pathology industry, including clinical laboratories, microbiology, surgical pathology, cytology, and blood bank
• Driven to expand on current healthcare IT knowledge and expertise
• Good oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships
• Strong experience in documenting workflows and providing various solutions to meet user needs
• Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused
• Proficiency with MS Office
• Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their function
• Flexibility to work an expanded work schedule, including early mornings, nights & possibly weekends during major implementation and support efforts

Preferred Qualifications:

• Additional certifications in Bugsy Infection Control, EpicCare Inpatient Orders, Order Transmittal
• Proficiency with MS Visio, Teams, SharePoint, OneNote, Monday.com

Job Type: Full-time

Pay: $87,296.04 - $150,130.72 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work setting:

• In-person

Experience:

• HEDIS: 1 year (Preferred)

License/Certification:

• Epic Certification (Preferred)

Ability to Commute:

• New York, NY 10001 (Required)

Ability to Relocate:

• New York, NY 10001: Relocate before starting work (Required)

Work Location: In person