Budtender

Budtender - Talent, OR

Salary: $15 an hour plus tips

Full-time and Part-time positions available

Monday - Friday, Weekends, and some Holidays

Job Description:

Budtenders are considered experts on the products sold. They are tasked with managing customer satisfaction by guiding customers through the selection process. Budtenders must stay current on cannabis industry trends and have exceptional customer service skills.

Qualified Candidate must:

• Be 21 years of age.
• Be able to obtain a OLCC Marijuana Worker Permit.
• Have reliable transportation.
• Be able to read and write English.
• Be passionate about the use of cannabis for consumers.
• Have excellent oral and written communication skills.
• Have excellent people and organizational skills.
• Have a sense of urgency, high energy, positive attitude, solution-oriented approach to problem solving, coachable mindset, and are eager to contribute wherever there is a need.
• Be able to learn and follow compliance procedures.
• Be motivated, have a superior work ethic and thrive in a team environment.
• Represent the company in a professional and ethical manner and maintain confidentiality.

Essential Functions:

• Welcomes, greets, and establishes rapport with customers and visitors with warmth and professionalism and delivers quality customer experiences to advance a positive experience and ongoing relationship with customers.
• Provides customers with cannabis information and educational resources regarding strains, methods of consumption, effects, and precautions related to their consumption of cannabis products.
• Provides enthusiastic and informative engagement on in-depth product knowledge of products including features, benefits, and overall value and offers help and provides direct assistance to customers that are new to cannabis use.
• Attends to the unique and individual shopping needs of each customer by meeting the customer where they are in their understanding and knowledge of cannabis products.
• Cross-sells and encourages beneficial product add-ons.
• Up sells when appropriate; promote current sales, promotions, coupon deals, discounts, etc.
• Correctly operates and maintains Point of Sale (POS) System. Itemize and total purchases by recording prices, departments, discounts/specials, and regulation limits.
• Accurately processes payments from customers; issue receipts, refunds, credits, and provide customers cash change when necessary.
• Handles customer complaints in a calm and professional manner or escalate customer issues to the Floor Manager.
• Balances cash drawer by auditing at the beginning and end of shifts to ensure that amounts are correct and that there is an adequate organization for other team members.
• Assists in organizing and replenishing front stock and help merchandise store.
• Maintains a clean and tidy work and retail space.
• Works as a team to achieve sales goals and encourages team members to provide excellent service in accordance with the company’s mission, vision, goals and objectives.
• Verifying proper paperwork, documentation, and ID for customers.
• Security measures and safety compliance.
• Maintains the professional appearance of the sales floor by restocking merchandise on the dispensing and participating in basic store cleanup.
• Responsible for ensuring the cleanliness of all staging areas and Point of Sale system terminals.
• Assist with product preparation and displays.
• Completes other assignments, tasks, and duties as assigned by management.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person