Area Manager - DTC

Area Manager - DTC

Salary Range: $65k - $75k

Summary

Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We shipped 33M units in 2022 and are continuing our exponential growth! Currently a top 5 seller on Amazon, we boast over 1,150 global employees that span over 22 global locations, with 9 global distribution centers that sell in 60 countries.

Responsibilities

• Lead team of 30 associates in our direct-to-consumer/pick, pack, ship department to hit productivity, quality, and ship on time targets
• Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager
• Responsible for ensuring department meets production and quality goals
• Ability to shift plan and labor share in accordance with daily goals and order numbers
• Facilitate open communication between 1st and 3rd shift to ensure teamwork to achieve common goal
• Provide direction to supervisor, coordinator, and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated
• Promote a positive work environment through excellent verbal communication, listening, and promoting company standards
• Tracking attendance and approving timecards for associates
• Coaching, training, and re-training associates on labeling/packaging procedure
• Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions
• Monitor productivity and make recommendations to reach and exceed metrics
• Administer progressive discipline due to employee behavioral/productivity issues
• Help contributors understand and connect to our vision, mission, strategy, and business priorities
• Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines
• Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)
• Uphold company policies and professional workplace behavior by leading by example
• Problem solving in real time using counting and basic math
• Familiar with Warehouse Management Software to track and solve problems with orders
• Work cooperatively with other managers, supervisors, coordinators, and leads
• Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.

Knowledge and Skills

• 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment
• Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment
• Able to maintain confidentiality
• Familiar with Warehouse Management Software to track and solve problems with orders
• Must be able to display effective communication to associate, management and executive staff members
• Prior experience creating and executing a shift plan
• Understanding of basic math and excel formulas
• Understands how important process control is to the business
• Flexible- Embraces Change
• Problem Solver
• Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
• Previous experience/knowledge of Workday preferred
• Ability to maintain confidentiality
• Ability to follow procedure, practice sound judgment and practice a fair and consistent management style
• Comfortable working and communicating with a diverse employee demographic
• Excellent multi-tasking skills with the ability to prioritize

Physical Requirements

• Ability to walk or stand for 8-10 hours
• Ability to lift up to 50 lbs by hand
• Pallet jack experience (electric or non-electric)
• Pull, push, bend, kneel, crouch
• OT required during peak season (25-30% of the time)

Benefits

• For 3rdshift ONLY: 4-day, 10–11-hour shift schedule
• Medical PPO and HSA with employer match plan options
• Dental, Vision, STD, Supplemental Insurance plans
• Company Paid LTD and Life Insurance
• 401K match - Match 100% up to 3% and 50% from 3.1% - 5%
• 4 weeks of PTO, accrued semi monthly
• 8 company paid holidays
• Paid bereavement
• Stocked marketplace with late-night meal options
• Product Giveaways
• Pattern equity grant of RSUs

Shift Details

1st & 3rd shift Availability

• 1st shift Days: Monday – Friday
• Shift Hours: Overtime vs. Regular schedule
• Overtime: 7:00 am - 5:30 pm
• Regular Schedule: 9:00 am - 5:30 pm

• 3rd shift Days: Sunday night - Wednesday night
• Shift Hours: Overtime vs. Regular schedule
• Overtime: Add 8-10 hour Thursday night shift 6:00 pm - 4:30 am
• Regular Schedule: 6:00 pm - 4:30 am

**This position will be required to arrive at least 30-minutes before start of shift to run a pre-shift meeting

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Work Location: In person