Client Experience Agent

Our local South Florida Real Estate Inspection Service & Engineering Firm is seeking a full-time employee for our Customer Care Coordinator Team to work closely with and support all divisions of the company. The position will be 40 hours per week Monday-Friday. Client Experience Agents are responsible to book all the inspection related services. They answer a multi-line telephone system and schedule the inspectors, emails, chats & texts. The office is busy and fast-paced. Must be able to handle high call volume and high-profile clients. The scheduling is done on the computer, using a proprietary software program designed for this industry. The office opens at 8.30 AM and closes at 7 PM, Monday through Friday. Resumes can be sent as a reply to this posting. Bilingual/multilingual is preferred but not required. Seeking person(s) to start as soon as possible. Dress is business casual. The organization is growing and there is plenty of room for upward mobility. Telemarketing, real estate, and or legal experience is a plus. Benefits to be discussed during the interview process. This is an in-office position.

Job Type: Full-time

Salary: $17.00 to $19.50 /hour

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $17.00 - $19.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• Customer Service: 5 years (Required)

Language:

• English & Spanish (Preferred)

Ability to Relocate:

• Palmetto Bay, FL 33157: Relocate before starting work (Required)

Work Location: In person