Installation Inspector (QA)

Real Floors
Raleigh, NC Full Time
POSTED ON 5/9/2024
JOB TITLE: Installation Inspector (Field-Based Quality Assurance Tech)
LOCATION: Raleigh, NC Metro
HOURS: Monday - Friday / 8:00 AM to 5:00 PM
SALARY: $48,000 - $52,000
REPORTS TO: General Manager
*** This position includes daily use of a Company vehicle & tools ***

WOW! Real Floors is the #1 multifamily flooring provider in the country and we're searching for a top-notch FIELD-BASED INSTALLATION INSPECTOR to cover the Raleigh area!
JOB OVERVIEW:
The field-based Installation Inspector / Quality Assurance Technician (QA Tech) is primarily responsible to inspect our flooring installations in apartments and in university- and college-owned student housing, and is able to make minor flooring installation repairs as needed. He/she serves as the first line of defense to identify any potential warranty issues, and occasionally picks up and delivers flooring material to job sites or to subcontracted installers.
The Installation Inspector / QA Tech has daily use of a company vehicle to drive to our customer job sites. Therefore, he/she must have a valid driver license and a clean driving record to perform critical duties of the job.
COMPANY OVERVIEW:
Real Floors, Inc. has been recognized as a Top Workplace for 9 years in a row! We have a strong, positive, family-oriented culture. We highly value our employees, and we provide amazing benefits! For 36 years, we have provided flooring installation services to the multi-family industry (apartments, student housing), and more recently to the growing Single Family Rental Homes market. We are now the largest multifamily flooring supplier in the US, and we are looking for great people to join our flooring family!
RESPONSIBILITIES:
  • Drives a company vehicle daily to multifamily jobsites to inspect flooring installations done by our subcontracted flooring installers.
  • Reports bad results, and follows up on incidents to confirm resolution in a timely manner.
  • Identifies installation defects through the flooring inspection and, if able, solves minor issues using Company's tools.
  • Meets with subcontracted flooring installers in the field and at the assigned branch location to discuss installations issues.
  • Authorized to approve floor prep on-site.
  • Meets with vendor and manufacturer reps to address product recommendations, concerns, questions, and problems.
  • Stays abreast of new product and installation methods
  • Participates in on-site vendor training sessions.
  • Conducts periodic installation education seminars (including demos) for our subcontractors, sales reps, and branch personnel.
  • Meets with company customers, including property managers and maintenance personnel.
  • Measures rooms for new flooring and creates a materials list.
  • Picks up and delivers material to jobsites/subcontractors, if needed.
  • Performs all other duties assigned by management.

QUALIFICATIONS:
  • Product knowledge and installation experience of carpet and vinyl flooring materials, and related supplies is preferred, but is not required.
  • Able to perform floor covering repairs if needed.
  • Must have a valid driver license and clean driving record.
  • Able to lift and carry up to 50 lbs. as needed if delivering material to jobsites/subcontractors.
  • Bilingual English/Spanish fluency is a plus - but it is not required.

AMAZING BENEFITS:
  • Generous Paid Time Off (PTO) / Paid Holidays
  • FREE Life & Disability Insurance
  • Health Care Insurance
  • Dental & Vision Care Insurance options
  • Retirement 401(k) GENEROUS company match
  • Annual Bonus Potential
  • Fitness Membership Reimbursement
  • Employee Referral Bonus Program
  • More!

NOTE: Principals only. Recruiters, agencies and other third parties should not contact our company with unsolicited services or offers.

Salary.com Estimation for Installation Inspector (QA) in Raleigh, NC

$45,134 - $58,097

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