Lead UI/UX Designer

The CW User Experience Designer will advocate for our clients, creating user experiences that show our dedication to giving our clients an advantage at every step. They will conceptualize these experiences through collaboration, sketching, storyboarding, information modeling and other methods.

Candidates should possess an extensive knowledge of the design thinking process and the ability to deliver high-quality experiences that organize transactional activities into well-integrated systems that solve client needs.

Key Responsibilities

• Collaborate with marketing, product and technology partners to fully understand the customer journey, potential gaps, and opportunities
• Develop artifacts ranging from low- to high-fidelity wireframes, user flows, visual designs, specifications, annotations, and other documentation as needed throughout the design process to appropriately communicate the experience
• Create experiences that adapt to all supported devices and viewports
• Explore new opportunities for the design system to ensure not only brand continuity, but its evolution to meet new user expectations
• Continually explore the competitive landscape and trends within the financial service market
• Maintain a working knowledge of emerging user interface, interaction design standards and best practices
• Partner with technology to ensure technical feasibility and expected implementation of the design

Required skills:

• Experience with Figma
• Ability to clearly and effectively communicate design solutions
• Flexibility to iterate on experiences, negotiating feedback from collaborative partners in

real time

• Ability to iterate designs and solutions efficiently and intelligently
• Ability to receive constructive feedback and implement changes as necessary
• Talent for presenting creative work, highlighting both the customer journey and design rationale
• Effective interpersonal and communication skills
• Strong initiative and work ethic to meet critical project deadlines
• Comfortable working within a fast-paced, deadline-driven, and collaborative creative environment

Preferred skills:

• Experience with interaction design, information architecture, and/or product design
• Experience within financial services or other highly regulated industry
• Experience with web technologies (HTML/CSS)
• Experience with Miro and JIRA
• Experience with agile methodologies