Onsite Community Association Manager (SKFL2021-3490)

RESPONSIBILITIES:

Licensed Property Manager

The property manager manages the daily operations of the property including, but not limited to, property maintenance, capital improvements, employee supervision, vendor relations, owner/renter relations, financial planning, record keeping, and administrative tasks. This job includes a wide range of duties and expectations beyond those listed below, so flexibility, a willingness to learn and a can-do attitude are priority. The property manager reports to the Board of Directors.

Job Duties

Board of Directors Support

• Prepare agenda, meeting notices, prepare, coordinate and disseminate pertinent information, keep minutes and participate in condo association board meetings, annual owner meetings and special meetings.
• Enforce association bylaws, rules and regulations. Maintain proficient knowledge of condo association governing documents and State of Florida Department of Business and Professional Regulation statutes and monitor for changes. Recommend changes to association rules and regulations as appropriate. Handle communication of rule violations (via written warning if necessary) and work with owner/renter to resolve.
• Advise and work with the board on strategic initiatives, industry best practices, policy, governance and association projects. Act as liaison between board and residents in execution of same and assist board with prompt resolution of owner/renter disputes.
• Maintain open communication with board members; provide routine project status updates.
• Oversee all aspects of the Association’s rental program.
• Assist the Board in approved employee hiring, training/development, supervision, and performance management.

Property Management

• Responsible for daily operations of the condominium community and property.
• Set priorities and manage all aspects of routine maintenance and approved project work in conjunction with the Maintenance Manager.
• Supervise maintenance of the property and contract as necessary for landscaping, capital improvements and repairs. Coordinate request for proposal (RFP), bid process and vendor contract negotiations.
• Maintain and implement an emergency preparedness plan; handle on-call emergency services.
• Complete and maintain records including but not limited to: insurance certificates, vendor contracts, warranty information, monthly property inspections, preventive maintenance, electrical and mechanical equipment (and repairs), rental program and emergencies.

Financial Management

• Assist with preparation and management of annual budget, taking into account reserve study recommendations. Monitor budget, contracts, and financial transactions. Maintain financial records. Coordinate bookkeeper/accounting services, including but not limited to: collections, deposits, review of bank statements, owner statements, vendor invoices, billing and payments. Prepare monthly budget variance report/executive summary for board.
• Work with the board to obtain/monitor appropriate insurance coverage and to manage claims as needed.
• Work with the board and outside accounting firm to complete audit of financial statements and required tax filings.
• Follow up on collection of delinquent assessment payments.

Owner/Renter Relations

• Maintain proactive communication with owners and renters including meeting notices, monthly newsletter, website updates, etc. Walk the property on a routine basis, ensuring buildings and grounds look their best and get input from owners on issues/ideas for improvements.
• Work with owners regarding renovations, repair and maintenance of individual units and coordinate condo purchase process with new owners. Conduct new owner/renter orientation.

QUALIFICATIONS:

Qualifications & Requirements

• 5 years’ experience in condo or residential property management.
• CAM (Community Association Manager) Florida license required.
• Associates Degree (Bachelors Degree preferred).
• Proficient with Microsoft Office Suite and familiarity with Association software programs
• Excellent leadership and people management skills. Able to function and thrive in a team-based environment.
• Strong financial background. Able to analyze and interpret financial data.
• Strong prioritization, organizational and time management skills. Able to work in fast-paced environment.
• Proficient in conflict resolution techniques.
• Strong written and verbal communication skills. Proficient with business correspondence (grammar, structure, punctuation, spelling, etc.).
• Sets and maintains high standards of performance and ethical conduct
• Innovative thinker and strong problem solving skills
• Knowledge of the Association’s condominium documents including insurance requirements.
• Knowledge of the Florida Condominium Act and statutory requirements governing Condominiums.
• Knowledge of relevant codes, laws and ordinances; acquire and maintain knowledge of current state condo laws, fire and health codes, worker’s compensation laws, tax requirements, and local ordinances.
• Background Check and drug test required.

You must be the type of person who…

• is vigilantly organized and process driven
• is proactive and knows how to be creative to find solutions to problems
• can handle all types of personalities and does not rattle easily if a situation becomes stressful
• can easily work on multiple projects and deadlines simultaneously but can focus on the task at hand without being distracted
• is comfortable doing any task, big or small, to get the job done and help grow the business
• is an excellent communicator and is comfortable speaking with and writing to owners, renters and board members on a regular basis
• is able to manage condominium association meetings and understand fiduciary responsibility
• has a strong understanding of condominium financial reporting and budgeting
• has a good understanding of condominium property systems and equipment including plumbing, heating/cooling, electrical, and water/sewer
• has extremely high standards and is committed to completing tasks the right way

Compensation:

Commensurate with experience

Benefits Summary:

Health / Dental / Vision Insurance Life / Disability 401 (k) Program

OVERVIEW:

RealManage is an Inc. 5000 property management firm that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

RealManage is a national firm with clients and operations in 18 states from California to Florida and from Texas to Illinois. RealManage also serves nationally-recognized developer/builder clients.

As one of the largest (#3 out of 5,000 firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location