We have big ambitions here at Recharge. We are on a quest to help merchants improve customer relationships, improve retention, and reduce acquisition costs. The road won’t be easy, but you are looking for the challenge of your life. You are not afraid to deal with ambiguity, love breaking down complex problems into achievable chunks, and are passionate about the merchant and shopper experience.
This role is for you if you love diving into technical details while driving the overall strategy. We need a creative and resourceful Product Manager who will listen to problems and accelerate the team toward solving them.
Speak with merchants to understand their problems
Partner with the engineering team to ship functionality that delights merchants, has the right balance of impact vs. engineering cost, and makes a measurable impact on the business
Validate product ideas, and prototypes with early adopters and beta testers
Define key success metrics for your features
Work closely with Product Marketing, Account Management, Sales, and Partnership teams to launch new features and drive product awareness and adoption
Write product specifications that clearly document the current problem, the opportunity, the proposed solution, along with pragmatic milestones that optimize for speed over completeness
Build and manage a roadmap informed by qualitative feedback and quantitative data
Bachelor's degree in Computer Science, Engineering or related field
5 years of product management experience shipping high-quality merchant-focused products
Enjoys getting to the root of a problem using data and validating through customer feedback
Deep user empathy and strong product vision, persistent in creating a product experience that not only satisfies but delights users
Have well-informed opinions on what great looks like in a product while also realizing that greatness can be achieved in small incremental steps
Known to make things happen quickly and are influential across product teams
Experience collaborating with designers, developers, marketers, and customers
Managing stakeholder relationships and synthesizing their expectations with your roadmap
Ability to tell a compelling story and adjust messaging based on the audience
Experience with launching API products
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