What are the responsibilities and job description for the Inside Sales position at Red Bull Distribution Company?
INSIDE SALES POSITION - BUFFALO, NY
All States Ag Parts, LLC in Buffalo, NY is looking for a creative, passionate, and driven individual to work as an Inside Sales position. This position is responsible for customer-initiated calls seeking company supplied products. Customer requests are researched and matched against available inventory to create sales as well as outsourcing products from vendors for non-stocked items requested to meet customer needs, eventually leading to closing sales and meeting monthly targets.
RESPONSIBILITIES AND ACTIVITIES:
- Handle inbound customer requests for pricing and availability
- Create positive customer relations to encourage repeat business
- Enter quotes and invoices into the company’s invoicing system
- Locate alternative products that are not in stock from approved vendors
- Prepare and supply customers with freight quotes and invoices
- Provide input to assist in keeping price lists and catalogs updated
- Follow-up with customers all quotes via calls seeking closure of sales
- Work well with people from diverse backgrounds and locals.
- Make outbound calls to previous customers to generate new leads.
- Complete follow-up sales calls after delivery to assure customer satisfaction
- Work with customers to help solve their problems
KNOWLEDGE, SKILLS & ABILITIES
- Microsoft Outlook and Windows based programs
- Professional phone skills and keyboarding
- Completion of training – approximate 2-month program.
- Ability to contribute to the companies operation and principles through ethical practices.
- Ability to create relationships with and deal effectively and courteously with vendors and customers.
- Proven ability to pay careful attention to details and problem-solving skills
What we offer:
Competitive pay
Great benefits package (Health- traditional copay plan or high deductible plan, Dental, Vision, Life, Disability, Accident, Critical Illness, Vacation/Sick leave, FSA, HSA, Pet Insurance, 401K Plan)
COVID-19 Precautions