What are the responsibilities and job description for the Host and Server position at Red Crab House?
Job Title: Host/Server
Job Overview:
We are seeking a friendly and customer-oriented Host/Server to join our team. As a Host/Server, you will be the first point of contact for guests, providing exceptional hospitality and ensuring a memorable dining experience. Your role will involve greeting guests, seating them, taking reservations, and assisting with food and beverage service.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Seat guests in a timely manner and manage reservations
- Provide menus and assist guests with food and beverage selections
- Take orders accurately and relay them to the kitchen or bar staff
- Ensure guest satisfaction by checking on them throughout their dining experience
- Process payments using POS systems like Aloha POS
- Maintain cleanliness and organization of the dining area
- Collaborate with kitchen and waitstaff to ensure smooth service flow
Qualifications:
- Excellent phone etiquette and communication skills
- Prior experience in hospitality, hotel, or customer service roles preferred
- Strong guest services and guest relations skills
- Familiarity with POS systems, preferably Aloha POS
- Knowledge of food service procedures and standards
This position offers the opportunity to work in a dynamic environment where you can showcase your hospitality skills while providing exceptional service to our guests. If you are passionate about delivering top-notch customer experiences and thrive in a fast-paced setting, we would love to have you on our team.
Join us in creating memorable moments for our guests while enjoying a supportive work environment that values teamwork and excellence.
Note: All positions are paid, including internship opportunities.
Job Type: Part-time
Pay: $16.47 - $18.20 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Fine dining restaurant
Shift:
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Laurel, MD 20707 (Required)
Ability to Relocate:
- Laurel, MD 20707: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18