Host/ Hostess

Host/ Hostess

$$ Competitive pay $15-$18 hourly tips based on prior experience $$

As a Host/Hostess, you’ll be the face of our restaurant and responsible for our guest's experience beginning with their first impression and bids guests farewell as they leave. Your ultimate goal will be to provide high-quality service in a positive and professional manner which will help us maintain and attract new customers.

Team Member Incentives

• $$ Competitive pay $15-$18 hourly tips based on prior experience $$
• Flexible Scheduling – full and part time shifts
• Fun & Meaningful Work
• Daily Free Shift Meals
• Path leading to growth and career advancement
• Employee Referral Program – receive bonus to work with your friends
• Flexible Scheduling – full and part time shifts

Responsibilities:

• Manages guest reservations and greets and seats guests on arrival
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service.
• Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manages supplies and ensures orderly work areas
• Maintains complete knowledge of the restaurant features, cuisine, general information and hours of operations
• Promptly answers incoming calls to the restaurant and provide appropriate service.
• Manages the flow of guests into the dining and bar areas, provides accurate wait times.
• Ensures reservation system is managed in an organized manner.
• Reviews all reservations and communicates all special requests to managers, servers, and kitchen staff to ensure prompt and courteous service.

Requirements:

• Attention to cleanliness and safety.
• Patience and customer-oriented approach.
• Excellent communications and people skills with a friendly attitude.
• Develop positive relations with kitchen staff, management, and other team members.
• Ability to deal with complaints or problems with a positive attitude.
• Notify cleaning staff of unsafe conditions or other issues requiring their attention.
• Knowledge of the sequence of service and dining room procedures, as well as, side work such as folding napkins.

Experience & Qualifications:

• Previous Host/ Hostess experience is preferred or a minimum of 1-year experience in food service/hospitality.
• Knowledge of the food & beverage menu items.
• Ability to work collaboratively in a fast-paced work environment.
• Ability to communicate clearly and professionally with co-workers and management.
• Ability to work a variable schedule, including weekends, and shifts from morning- late night.
• Position will require frequent standing, bending/kneeling, lifting and carrying up to 30 lbs.

Skills

• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Computer literacy and reservation system experience
• Knowledge of a second language is a definite plus
• Positive attitude and excellent communication skills
• Ability to keep the service area organized, stocked and clean

Job Types: Part-time, Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Physical setting:

• Bar
• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Host/hostess: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person

Salary : $15 - $18