Job Posting for Consulting Services Account Specialist at Red Hat Software
About the job
The Red Hat Global Professional Services team is looking for a motivated expert to join us as a Consulting services Account Specialist in Brasília, Brazil. In this role, you will serve as a business expert and apply your deep consulting services background to further increase strategy development, key initiatives mapping, solutions design, and project implementation in your territory. You’ll be a key member of the Brazilian Professional Services team, focused on public sector territory, coordinating directly with business stakeholders and technology, application, and operations teams to help develop strategy and guide it to successful implementation. As a Consulting Services Account Specialist, you will develop solutions to meet business requirements and make sure that project implementation meets our standards and quality. You should also have a great sense of urgency and customer focus. Successful applicants must reside in a country where Red Hat is registered to do business.
What you will do
Work with business stakeholder teams to solve strategic problems and gain advantage on opportunities; establish target state, transition states, and baseline architectures by creating strategy maps composed of business, application, and technology aspects along with outcomes, interdependencies, and implementation sequences
Provide oversight to architects, consultants, and project managers, including external consultants, on the development of specific strategies and implementation plans related to project definition
Provide oversight and design advisory and implementation support during implementation for multiple concurrent initiatives; perform architecture and change management activities on all architectural elements, including business, application, and technology
Create solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders; evaluate options like features, benefits, functionality, return on investment (ROI), total cost of ownership (TCO), risk, time to market, and enterprise alignment context and subsequently present, educate, and guide business teams in making better investment decisions
Determine, document, and communicate technical and business requirements
Provide oversight on projects to ensure alignment with corporate, legal, and regulatory requirements and industry standards
Participate in architectural reviews of solutions and provide concrete feedback and specific recommendations
Provide project and technical leadership to multiple complex projects using standard project methodologies and resource management
Ensure professional growth through participation in professional organizations, seminars, user groups, and industry networking
Educate subject matter experts on the implementation of optimization for digital transformation, solutions, and business strategies related to local industry, including finance, government, telecommunications (telco), etc.
Display pragmatism in balancing short and long-term approaches and tradeoffs, taking into account business drivers
What you will bring
Bachelor's degree; master's degree in computer science or engineering, or an MBA
5 years of experience working in Services (Consulting, Training, Technical Account Manager) with enterprise business architecture experience
Experience working as a sales engineer, IT sales architect, or in an equivalent role with enterprise accounts
Ability to interpret customer business and technical needs and provide adapted solutions
Expertise in designing implementation solutions to deliver expected business outcomes via applying business architecture changes and application and technology capabilities
Solid skills in and experience with cloud paradigms, concepts, and technologies
Deep knowledge of strategy development approaches with a multiyear outlook
Mandatory knowledge of software development life cycle practices, including agile and waterfall methodologies like scrum
Solid written and verbal communication skills
Excellent presentation, communication, and documentation skills
Fluent language skills in English; advanced Spanish is highly desired
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Hourly Wage Estimation for Consulting Services Account Specialist in Baker, LA
$60.33 to $75.45
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