INSURANCE CUSTOMER SERVICE

Join Red Orange Insurance, a reputable insurance company dedicated to providing exceptional customer service and support to our valued clients. Located in Bentonville, Arkansas, our office serves as the hub for our team of dedicated professionals who strive to deliver top-notch service with a personal touch.

At Red Orange Insurance, we believe in fostering strong relationships with our clients and ensuring their insurance needs are met with care and efficiency. As an Insurance Customer Service representative, you will be instrumental in providing support to our clients, answering inquiries, processing policies, and resolving issues in a timely and effective manner.

If you are a customer service-oriented individual looking to make a difference in the lives of our clients and work in a collaborative and engaging environment, Red Orange Insurance is the perfect place for you. Join us in delivering unparalleled service and support to our valued customers.

Annual Base Salary Based on Experience

Mon-Fri Schedule

Evenings Off

Customer Support: Deliver outstanding customer service by answering inquiries, resolving issues, and providing guidance on insurance products.Policy Management: Assist customers with policy updates, claims processing, and billing inquiries.Documentation: Maintain accurate records of customer interactions and transactions for compliance and reporting purposes.Client Education: Educate customers on insurance coverage options and help them make informed decisions.Complaint Resolution: Address customer complaints professionally and escalate issues when necessary.Team Collaboration: Coordinate with internal teams to ensure seamless customer service delivery.

Customer Service Experience: Previous experience in a customer service role is preferred.Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and colleagues.Problem-Solving Ability: Strong problem-solving skills to address client issues and provide solutions.Attention to Detail: Ability to maintain accurate records and documentation.Positive Attitude: A positive and inviting demeanor to create a welcoming experience for clients.Adaptability: Ability to work in a fast-paced environment and handle multiple tasks efficiently.Team Player: Willingness to collaborate with team members and contribute to a positive work environment.