Job Posting for Loan Processor/MSR - Forrest City at Red River Employees Federal Credit Union

Position Title:

Loan Processor/MSR

Reports To:

Branch Manager and/or Regional Director

Basic Function:

Perform clerical work for loans and open new Credit Union memberships.

Responsibilities:

Prepare loans for Loan Officer; input applicant information, run credit reports, print ques, and pull-up NADA value.

Book loans and ensure the proper disbursement of proceeds. Sets-up direct deposit allocations for loan payments.

Process loans on computer and update loan data. Answer phone inquiries regarding loans, NADA values, and calls to Loan Officer and/or Branch Manager.

Forward approved loans to Quality Control and denied loans to the Loan Committee.

Cross-sells every product and service as needed to meet the financial needs of the individual member.

Reviews membership applications for approval; opens and provides information on all credit union account types.

Assists members with direct deposits, IRAs, CDs, check orders, address changes, automatic transfer, wire transfers and other financial needs.

Instructs members on the proper use of the Audio Response System, Home Banking, Bill Payer, plastic services (ATM, Check Card, and Gift Cards) and Moneyline transfers.

Prints and reviews member statements or account histories; counsels’ members regarding the activity of their accounts.

Makes correction to accounts as needed. Alert to warnings of fraud and able to detect and avoid possible fraudulent activity

Qualifications:

Experience in the loan and/or member service department of a credit union or equivalent experience with similar financial institutions.

Ability to meet, speak and deal effectively with people, being professional always.

Ability to follow the core values of team-focused, excellence, authenticity and leading in innovation

While the following list is not exhaustive and may be supplemented, identified physical requirements include ability to operate normal office equipment. Some lifting not to exceed 25 lbs.

Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

Benefits:

Paid Holidays
Match on 401K – offers a competitive plan with a match of 100% for the first 5% and a ½% for every additional 1% up to 10%
Discretionary Profit Sharing – 3% of annual earnings
Vacation Leave – accrues 2 weeks a year for the first 5 years; increases with tenure
Sick Leave – earns 2 hours per pay period
Voluntary Insurance Products/Packages
Competitive Medical and Dental Benefits*
Company paid Life Insurance (2x annual salary)*
Company paid Accidental Death & Dismemberment Insurance (2x annual salary)*
Company paid Long-Term Disability Insurance*
Full Time Benefits for 30 hour employees
Various other incentives
Additional incentive for extended hour locations
Premium-level Checking/Savings account with additional benefits included

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Loan Processor/MSR - Forrest City