Microsoft 365 Engineer

The Microsoft 365 Engineer is responsible for system architecture, needs analysis, troubleshooting, within the Microsoft 365 Technology Stack for clients. The Microsoft 365 Engineer works on projects for Red River customers by collaborating with internal project managers and clients to complete project deliverables in a timely manner and within the requirements defined.

**Job Description**

Develops Microsoft technology solution by understanding key client objectives; diagnosing and mapping client requirements; articulating solution risks; recommending project approaches

Lead and facilitate information gathering sessions to evaluate current systems topologies, and validate business and system requirements

Documents and presents Solution Design deliverables and facilitates sign off

Implements architecture by building components and custom designs; prototyping; data migration; maintaining technical integrity and consistency

Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence

Increase organization effectiveness by identifying opportunities to leverage solutions to other engagements

Supports sales efforts through review of statements of work

Sets the expectations for development practices and ensures they are known and adhered to within Microsoft Technology Stack

Innovates and leads explorations into new areas and new technologies within the company but also with other industry leaders for Microsoft Technology Stack

Establish cross-training processes and requirements with the goal to have all Engineers capable of effectively troubleshooting and resolving Incidents for all supported Microsoft technologies.

Maintain frequent communication with peers and IT teams to maintain awareness of issues or changing process/standards

Constantly assess customer sentiment and feedback to identify areas for focus and improvement.

Establish and provide continuous improvement of client service delivery processes and standard operation procedures (SOPs).

**Minimum** ? **Education/Certification/Experience** ? **Requirements:**

7 years of relevant professional experience with Microsoft Exchange, and Active Directory

3 years of experience in the Microsoft 365 ecosystem,

Microsoft 365 Certified: Messaging Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert

Knowledge of IP networking, VPN's, DNS, load balancing and firewalling,

Technical proficiency including systems experience, strong troubleshooting and problem solving skills, and issue management in a multi-platform environment,

Experience identifying gaps in existing client skill base and developing documentation to include job descriptions for key architectural positions, skill requirements and required certifications for roles/positions, inventory of required competencies by job description/role, and an inventory of required technical skills by job description/role,

Knowledge of architecture governance best practices and experience applying them to solve client problems,

Experience defining the specific metrics which communicate the benefits of an architecture program to the business; tracking to what extent those benefits are being delivered on an ongoing basis; and identifying metric stakeholders and owners,

Knowledge of project management methodology,

Deployment and operational expertise with Windows 10.

**Preferred** ? **Education/Certification/Experience:**

Microsoft 365 Enterprise Admin certification (MS-110, MS-101)

Knowledge and experience with Microsoft Azure Cloud, Intune, Defender for Endpoint, or SharePoint,

3 years of prior government and/or commercial consulting experience,

Experience with Google Cloud and Suite,

Possess Sr. Level Windows Systems experience,

Knowledge of SAN and backup technologies,

Experienced with networking and network/system security,

Subject matter expert in server hardware and operating systems,

Ability and discipline to work and succeed in a fast pace and organizationally complex environment, to effectively adapt to rapidly changing technology,

Ability to work independently and manage multiple task assignments

Strong oral and written communication skills, including presentation skills (Visio, PowerPoint, etc.),

Understanding of Automation and Continuous Integration & Deployment (CI-CD),

Planning and designing complex system configurations and standards for Virtualization and Storage platforms from scratch,

Design and implement secure cloud application environments with centralize identity management,

Deep understanding of load balancing and scalability techniques,

Hands-on scripting experience with Powershell,

Strong problem-solving abilities coupled with a desire to take on a challenge,

Strong self-awareness and self-motivation.

**Knowledge and Skills:**

Creative person with the ability to design innovative solutions,

Goal oriented with high standards for quality and performance,

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment,

Ability to work independently and manage multiple task assignments.

**Essential Elements** :

This position will operate primarily on a remote-basis with the requirement to attend customer meetings as needed.

**Special Requirements:**

Ability to travel up to 25%

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here ([ Link removed ] - Click here to apply to Microsoft 365 Engineer . If you are ready to join a growing company, please submit your resume and cover letter (optional).

**EOE M/F/DISABLED/Vet**

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

_Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter._

Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That's what it means to Rock the Red. Are you ready?

We work with purpose, looking to disrupt the status quo in meaningful ways.

We act with integrity, showing respect for all and demonstrating our commitment to ethics

We value collaboration and work as a team to accomplish goals

We elevate creativity, and support curiosity to re-imagine the use of technology

We have a strong work ethic, and seek continuous improvement in all we do

We embrace philanthropy, working together to drive positive change and lasting impact within communities around us