Part Time Shuttle Driver Wed/Thurs OVERNIGHT 9pm-5am

Red Wing Software
Phoenix, AZ Part Time
POSTED ON 9/6/2024 CLOSED ON 10/3/2024

What are the responsibilities and job description for the Part Time Shuttle Driver Wed/Thurs OVERNIGHT 9pm-5am position at Red Wing Software?

Essential Job Duties

  • Safely transport passengers to approved designated drop off & pick up points as approved by management
  • Check hands free device for connectivity before starting shift in vehicle
  • Perform vehicle safety inspection using checklist prior to transporting passengers
  • Monitor interior of van for cleanliness. Remove trash, and perform light cleaning.
  • Maintain a safe vehicle. Alert management of any operational concerns
  • Maintain necessary service records
  • Completes mileage log book
  • Monitors gas tank level, and replenishes as needed.
  • Complies with all laws and regulations regarding operating, maintaining assigned company or leased vehicle
  • Warmly greet passengers as they enter/depart the van
  • Ensures that passengers complete passenger log prior to departure. Files log.
  • Offer water to passengers during warm months
  • Assist passengers with luggage as needed
  • Analyze passengers pick-up/drop-off schedules to ensure efficiency in shuttle runs
    • Assist public space/houseman attendant during downtime and in between shuttle runs
  • Support other departments as needed during downtime
  • Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a Baywood Ambassador who:

  • Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag
  • Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
  • Fosters teamwork by offering assistance to others, as needed
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
  • Recommends other Baywood properties to our guests, when asked
  • Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations

Skills/Qualifications

Physical Demands:

  • Walking and Standing: 20%
    • Must be able to carry 50 lbs. up to 25 feet.
  • Lifting, Push/Pull: 20%
    • Ability to lift up to 50 lbs. regularly.
    • Must be able to lift 50 lbs. to the waist, chest, and above the head.
  • Bending, Stooping, Reaching:20% (throughout the entire shift).
    • Must be able to bend at the knees with up to 40 lbs., standing to an upright position.
  • Sitting: while driving vehicle
  • Driving: 80%
  • Traveling: none

Environmental Conditions:

  • Inside: Protection from weather conditions, but not necessarily from temperature changes.
  • Outside: Often transitioning from inside to outside of building and vehicle, assisting guests in varying weather conditions

Education:

  • High School diploma preferred

Certifications / Licenses:

  • Must possess and maintain a Motor Vehicle Operator's License in good standing

Experience:

  • 2 years van driver experience preferred

Additional Skills:

  • Ability to multi-task
  • Ability to communicate effectively, both written and oral
  • Ability to work the shifts required for the position
  • Ability to learn and adhere to Brand & Baywood Hotels’ standards
  • Ability to take information from various sources and determine a responsible course of action
  • Ability to understand interdepartmental relationships as well as all operations pertaining to Front Desk (Reservations, Guest Registration, Concierge Services, Bell Services, Valet, Telephone Services, Guest Accounting/Night Audit)
  • Ability to safely operate a passenger van
  • Must possess excellent public relations skills and ability to handle/resolve guest complaints
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