Operations Manager

🌟 Job Opportunity: Operations Manager at redbox Dumpsters of Lehigh Valley 🌟

Are you a dynamic, results-oriented individual with a passion for leading teams and optimizing operational efficiency? Do you thrive in a fast-paced environment and excel at streamlining processes to drive business growth? If so, we invite you to join our team as an Operations Manager at redbox Dumpsters of Lehigh Valley.

**About Us:**
redbox Dumpsters of Lehigh Valley is a leading provider of convenient, reliable, and eco-friendly waste management solutions. We specialize in providing roll-off dumpsters to residential and commercial customers, ensuring seamless waste removal and recycling services. We are a rapidly growing company in the United States known for our exclusive patented product – roll-off dumpsters with two portable toilets attached. Our unmatched customer care standards and innovative solutions make us industry leaders.

**Role and Responsibilities:**

As an Operations Manager, you will play a crucial role in overseeing and optimizing our daily operations to achieve operational excellence and exceptional customer service. You will:

1. **Team Leadership and Development:**
   - Lead and mentor a team of dedicated operations staff, fostering a culture of collaboration, growth, and accountability.
   - Set clear performance expectations and provide regular feedback and coaching to drive employee development and enhance productivity.

2. **Operational Efficiency:**
   - Streamline and optimize operational processes to enhance efficiency, reduce costs, and improve service delivery.
   - Analyze operational data and metrics to identify areas for improvement and implement strategic initiatives to enhance overall performance.

3. **Resource Management:**
   - Manage resources effectively, including scheduling, equipment allocation, and workforce planning, to meet customer demands while maintaining operational cost-effectiveness.

4. **Customer Experience:**
   - Ensure a superior customer experience by implementing best practices in customer service, complaint resolution, and service quality assurance.

5. **Compliance and Safety:**
   - Uphold and enforce safety and compliance standards to create a secure work environment for all employees and maintain regulatory compliance.

**Qualifications:**

- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5 years of experience in operations management or a related role within the waste management or logistics industry.
- Proven track record of successfully leading and developing high-performing teams.
- Strong analytical and problem-solving skills, with a keen eye for process improvement opportunities.
- Excellent communication and interpersonal skills.
- Management experience: 3 years (Preferred)
- CDL Class A or B (Required)
- DOT Medical Card (Required)
- Driver History Report (MVR – Required)

**What We Offer:**

- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision plans.
- Opportunities for career growth and advancement within a rapidly expanding company.
- A collaborative and inclusive work environment focused on teamwork and innovation.
- The chance to make a meaningful impact in the waste management industry while contributing to a greener, more sustainable future.

If you're ready to take on a challenging and rewarding role as an Operations Manager at redbox Dumpsters of Lehigh Valley, apply now to be a part of our dynamic team. Help us drive operational excellence and redefine the waste management landscape!