Service Tech Inspector

Reeb Millwork
Bethlehem, PA Full Time
POSTED ON 4/6/2023 CLOSED ON 6/5/2023

What are the responsibilities and job description for the Service Tech Inspector position at Reeb Millwork?

Specialty Building Products is a people first organization. Reeb® is an SBP Brand.

You may be wondering, why should I join Specialty Building Products?

  • We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.
  • Flexibility is offered here; we trust in the expertise, skills and actions of our employees.
  • We welcome you to something bigger than yourself with all the tools necessary to excel in your role.
  • Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.

Reeb® an SBP Brand is currently looking for a Service Tech Inspector to join our VALUES based organization. We seek to serve people first, and we operate according to a moral compass aimed at doing what is right even when it is hard. Reeb® brings this values-based perspective to each of our employees, our customers, our suppliers, and our communities. We do not underestimate the power of our employee’s ability to have a uniquely positive impact on the people around us.

Perks of working at Reeb Millwork:

  • Competitive Pay
  • Monday to Friday – 1st Shift
  • Perfect Attendance Bonus
  • Quarterly Bonus (Eligible Day 1)
  • Comprehensive benefits package includes Medical, Dental, Vision
  • Company-Paid Life Insurance & Disability
  • 401(k) with Employer match
  • Paid Vacation & Holidays

Essential Functions:

  • Review service tickets when entered for Reeb Finish vs. what is requested in the service request.
  • Inspect all Reeb Finish service material after it is produced and ensure a match to all ticket specifications, including the inspection of overall finish and machining quality.
  • Checks for irregularities and ensures that final products conform with established tolerance levels for quality and performance.
  • Documents all instances of non-conformance and rejected products.
  • Communicates inspection results with those responsible for products.
  • Serves as liaison to Field Service Coordinators on the status of Reeb Finish orders.
  • Coordinate and/or participate in the repair of service material that fails to pass inspection.
  • Prepares required inspection reporting through the Field Service Platform.
  • Gather information to accurately define problems and access multiple repair scenarios to determine the best solution.
  • Requires plant on-site daily presence, with occasional day with Field Service Tech.
  • Performs similar functions for Core service material as time permits.
  • Other duties as assigned.

Typical Profile (Skills & Abilities)

  • Able to read and understand Reeb work orders, instructions and terminology; evaluate material specifications
  • Knowledge and understanding of Reeb’s Finish process
  • One to three years of relevant millwork production industry or construction experience
  • Previous Reeb Field Service experience or Reeb Finish experience preferred
  • High School or GED

We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Reeb® Millwork is an equal opportunity employer. It is our policy not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.

Salary : $35,800 - $45,300

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