What are the responsibilities and job description for the Customer Service Representative position at REEF?
Customer Service Representative
Location: Wilmington, NC
Pay rate: $13-$14/HR
HOURS NEEDED: THURSDAY - MONDAY 8a-4p
Who You'll Work For
REEF's mission is to connect the world to your block.
We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.
With an ecosystem of 5,000 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.
Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.
What You'll Do
Customer Service Representative at Mixed Use Parking Facility. Duties to include but not limited to:
- Helping Customers with entry/exit of parking facilities and general information about the area.
- Documenting any issues with parking, passes, machine issues or customers.
- Notifying management when paper in entry/exit machines runs out.
- Sweeping exit/entry areas, wiping down machines, pay stations, railings, bollards, etc.
- Occupancy counts of various spaces (reserved, electric vehicle, handicap, etc.)
- Switching Event pricing signs when applicable.
- Handling money during special events.
- Full-Time Position starting $13hr
What We'll Provide
(Full-Time Employee Only)
Medical
Dental
Vision
Life and Disability
401K
Paid Time Off (PTO)
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing for entirety of shift in all seasons and elements
WORKING CONDITIONS:
Work is performed outdoors for extended periods of time including up to the entire duration of shift.
REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Salary : $13 - $14
