Service Technician

Some of our experienced Techs have total annual compensation between $80,000 and $102,000*

We can provide you with a career path, great pay, and solid benefits.

Are you mechanically inclined? If so we are willing to train.

About Us:

WE BLEED BLUE

At MCT Companies, we like to say we bleed blue.

Bleeding Blue is a dedication and commitment to our co-workers, customers, and our core values. Our core values define who we are. They are the underlying framework for our decisions, interactions, and relationships.

We strive for camaraderie because we are team players, a can-do attitude because we are problem solvers and doers, doing right by our word because we believe in honesty, excellence because we believe that expertise and quality is the key to success, but most importantly, fun because we cherish the life-long friendships and bonds made at MCT!

Job Summary

Installs and services Transport Refrigeration Units and Auxiliary Powered Units in trucks and/or trailers. Conducts equipment inspections and performs diagnostic tests to determine unit readiness and/or deficiencies. Performs installs, repairs, adjustments and replacement of refrigeration components, such as compressors, engines, coils, and electrical systems. Enhances service department and organizations reputation by accepting ownership for accomplishing work that meets and exceeds customer expectations.

Duties and Responsibilities

• Installs new refrigeration units in a timely and proficient manner.
• Determines unit condition by conducting inspections and diagnostic tests to identify worn and/or damaged parts.
• Conducts repairs and maintains unit records by annotating services received.
• Maintains equipment by completing preventative maintenance schedules, installing component and parts upgrades, and controlling corrosion.
• Verifies unit performance by conducting system tests, troubleshooting and downloads.
• Completes Repair Orders (RO’s) and enters data at the time of repair.
• Keeps shop equipment working by following operational instructions and adheres to OSHA standards.
• Participates in training and educational opportunities provided by the company: reads technical and regulation publications to increase job knowledge and demonstrates competencies.
• Accepts responsibility for scheduled on call rotation for 24 hour service calls.
• Maintains equipment appearance by cleaning and washing units. Keeps shop area organized and work space free of clutter.
• Wears Personal Protective Equipment (PPE) as required and is compliant with Safety procedures.
• Demonstrates ability to work with other team members and learn from experienced Technicians.
• Performs other duties as requested, directed or assigned by management.

Job Requirements

• Aptitude in a technical and mechanical role and willingness to learn about Transport Refrigeration Units (TRUs), Auxiliary Powered Units (APUs) and trailer equipment.
• Capacity to demonstrate technical knowledge of refrigeration systems, materials, method and tools to perform, prioritize and complete work.
• Utilize critical thinking skills, problem solving abilities, and exercises good judgment when completing tasks in an efficient, correct and productive manner.
• Must possess a current valid driver’s license or commercial driver’s license. Must notify supervisor and discontinue operating vehicles any time license or permit is revoked or restricted. Allow only authorized passengers in company vehicles.
• Coordinate tools, resources and equipment to meet deadlines in a fast paced environment.
• Active listening skills, oral/written comprehension and commitment to perform quality service.
• Basic computer and data entry skills for Windows based software programs e.g. Karmak Fusion software a plus. Knowledge of Microsoft office suite: Outlook, Word helpful.
• Attendance and punctuality are essential job functions. Employees must arrive to work prior to the scheduled shift start time, while not taking unscheduled and unauthorized absences as determined by company and departmental guidelines.

BENEFITS:

Health, Dental, Company paid Life, STD, LTD, FSA, On Call Pay, Tuition Reimbursement, Factory Authorized, In-House Training, 401-K, PTO, Holidays, clothing allowance and tool program.

Disclaimer: The requirements and physical demands listed in this job description are representative of the knowledge, skills, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified. The Company reserves the right to modify this job description and or assign tasks for the employee to perform as the Company may deem appropriate.

This job description does not represent a contract of employment, implied or otherwise. The employment relationship remains “At-Will”.

MCT is an equal opportunity employer and does not discriminate on basis of race, color, national origin, religion, gender, age, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

MCT is an EEO/AAP Employer

• Includes Call-out Pay