What are the responsibilities and job description for the Care Coordinator (Work From Home) position at Reflect?
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Email, chat & SMS only (no phone) - As a Care Coordinator you'll: Support members through the matching process, facilitate scheduling and logistics with their therapists to set them up for success in therapy; Field support inquiries through chat/SMS and email; Brainstorm and test new projects that support members in building successful therapeutic relationships -- including creating engaging content, refining onboarding flows, etc; Perform data analysis to identify opportunities to improve customer experience, and track and measure their success over time...Hiring Fast >>
