What are the responsibilities and job description for the Quality Manager position at Refresco North America?
The following are essential duties and responsibilities for this position:
- Responsible for direct management of all Quality Assurance associates.
- Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.
- Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
- Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.
- Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.
- Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.
- Champion internal audit process through continuous improvements, shared best practices, and teamwork.
- Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.
- Oversee development, implementation, review and maintenance of SQF program.
- Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.
- Responsible to ensure that all SQF documents are safely stored, maintained and accessible.
- Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.
- Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
- Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
- Oversee effective deployment of human resources throughout the department.
Skills/Qualifications:
- Experience in Food/ Beverage Manufacturing preferred
- Proficient in Excel, Word, SAP and Power Point
- Ability to analyze and solve problems, results oriented
- Organized and detail oriented, adaptable to change
- Excellent interpersonal and communication skills, verbal and written
Education and Experience:
- BS Degree or Engineering preferred.
- Minimum 5 years of direct management experience in Quality within a manufacturing environment
- SQF Practitioner certification preferred.
- Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.
- Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry
Working Conditions:
- Physical-Continuously standing or walking.
- Visual/Sensory-This position requires regular need to give moderate attention with one or two senses at a time.
- Work environment- Work and environment are very repetitive.
- Mental Stress- There is pronounced pressure from deadlines, production quotas, accuracy or similar demands.
Education
Required- Bachelors or better
Behaviors
Preferred- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
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