Billing Coordinator

Refrigeration Design & Service, Inc. (RD&S) is an industrial refrigeration services and design/build provider based in Fairless Hills, PA with satellite locations in Wilkes-Barre, PA, and Deatsville, AL. From its beginning as a local family-owned business in 1983, RD&S has grown to become a national leader in the industrial refrigeration marketplace.

Our in-house team of experts’ ability to design, fabricate, construct, and service industrial refrigeration systems sets us apart from our competition and ensures on-time delivery of superior products and services.

Job Summary:

The Billing Coordinator will be responsible for all aspects of RD&S's invoicing processes. This includes data collection, processing, and distribution of all invoices. The Billing Coordinator will work closely with Operations and Office Staff to ensure timely and accurate delivery of all customer invoicing.

Under specific direction from the Controller, the Billing Coordinator will also be responsible for:

Responsibilities:

• Prepare and process all invoicing for the Service department, including but not limited to Time & Material, Planned Maintenance, Fixed Fee projects, and Parts Invoices
• Ensure that each invoice meets RD&S's internal requirements and had obtained proper approvals
• Generate and analyze necessary reporting to verify that final invoicing figures reconcile with project documentation
• Review all invoicing prior to distribution to confirm that all remittance information is accurate and customer instructions are followed
• Interact with customers to resolve any billing issues
• Collaborate with Accountant to assist with timely collection of all open receivable balances
• Work with Service team to ensure timely invoicing and that all monthly cutoffs are met

Experience and Knowledge

• 5 years’ experience in a Billing Coordinator (or similar) role
• Strong understanding of billing and collections processes in a high-volume environment
• Excellent attention to details
• Strong written and verbal communication skills
• Strong people skills and willingness to collaborate
• Experience working in a high demand, fast paced industry
• High-level problem-solving abilities
• Ability to act with discretion, tact, and professionalism in all situations
• Ability to manage shifting priorities

Job Type: Full-time

Schedule:

• 8 hour shift