What are the responsibilities and job description for the C-Store Assistant Manager position at Refuel Market?
Job Title: C-Store Assistant Manager
Reports to: C-Store Manager
Type of Position: Full time
Refuel is one of the fastest growing convenience store chains in the US – growing ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.
Benefits:
• Competitive payrate
• Raise after 90 days
• Daily Pay
• Employee Assistance Program
• Refuel Rewards
• 401(k) Retirement
• Life Insurance
• Short-Term Disability Insurance
• Referral program
Aside from the above benefits, all full-time employees also receive the benefits below:
• Medical & Prescription Drug Insurance
(BCBS Myhealth Toolkit App)
• Myhealth Toolkit App
• MD Live (telemedicine)
• Health and Fitness
• Shop for Care
• Natural Blue
• Dental/Vision Insurance
• Cancer & Accident Insurance
• PTO
Job Summary:
The C Store Assistant Managers are directly responsible to aide and assist the manager with maintaining an efficient and proper operation within Company policy in such a manner as to ensure that the store contributes to maximum revenue generation, customer satisfaction, expense control and profitability. Additionally, the C Store Assistant Manager is responsible for helping the Manager recruit, train and develop, and retain quality employees that provide maximum productivity on all shifts to ensure that their store location is clean, sanitary, well stocked and ready for business at all times.
Without our customers we would not be in business. It's imperative that they receive 100% of our attention and we show appreciation for their business. Store managers should be outgoing, energetic, & customer focused!
Essential Job Duties and Responsibilities:
• Report to work and work the shift hours assigned and approved by the Store Manager. This requires working at least two nights a week.
• Report to work in proper uniform with name and badge attached.
• Perform all general shift duties as trained and complete all specific tasks assigned by the Area Manager.
• Operate the shift within Company Guidelines.
• Adhere to all city, county and state beverage laws.
• Provide each customer with prompt and courteous service.
• Direct and assist store staff in all tasks necessary to maintain sanitary and housekeeping standards resulting in a monthly store inspection grade of at least 90%.
• RTO Training Required
• Cleaning: Customer Readiness Knowledge
o Restrooms
o Parking Lot
o Trashcans
o Fuel Islands
o Rugs
o Windows & Doors
o Transaction Counter
o Sidewalk Entrance
o Fountain Area
o Stock, front face all merchandise
o Floors
o Stock fountain, deli case, cooler, & freezer
o Shelves
o Proper merchandise placement on Sales Counter
o Merchandise
o Check for out-of-date merchandise
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Performs other related duties as assigned.
Responsible for ensuring proper cash handling procedures.
Accountable for conducting accurate and timely bank deposits.
Working Environment and Physical Requirements:
• Must be in physically good shape and able to stand during entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must have visual acuity to check identification and process money orders.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.
• Must be able to react to a fire by lifting and using a 30lb fire extinguisher.
• Must be able to do basic math at the eighth-grade level.
• Must be able to speak, read and write English and communicate with customers in English.
• Must have a valid driver's license.
• Must have reliable transportation.
At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.
EEO Statement: Add the Company’s EEO Statement. Refuel is an equal opportunity employment employer . . .
Add the following disclaimers:
The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.
Work Week Requirements for
Manager:
• Assistant managers are hourly employees. Assistant managers are expected to work the days and hours necessary to meet the job requirements defined above. Assistant managers will work five days a week including weekends when Managers are off.
• As long as the performance expectations defined above are met this 5-day week and weekends can be expected to be the norm. However, if the Manager's store is not fully staffed or does not meet one or more of the performance goals met, inspection standards met, customer service score standards met, etc., then the Assistant Manager will work a minimum of six day UNTIL PERFORMANCE EXPECTATIONS ARE MET.
At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.
