Tenant Disputes Accountant

About the Company:   Regency Centers Corporation (Nasdaq: REG)  Regency Centers is a preeminent national owner, operator, and developer of shopping centers located in suburban trade areas with compelling demographics. Our portfolio includes thriving properties merchandised with highly productive grocers, restaurants, service providers, and best-in-class retailers that connect to their neighborhoods, communities, and customers. Operating as a fully integrated real estate company, Regency Centers is a qualified real estate investment trust (REIT) that is self-administered, self-managed, and an S&P 500 Index member. For more information, please visit RegencyCenters.com.  About this Opportunity: Regency Centers is seeking a Tenant Disputes Accountant to join our Jacksonville, Florida corporate office. This is a hybrid opportunity with 3 days in the office and 2 optional work from home days. The Tenant Disputes Accountant will be responsible for managing and resolving disputes from tenant inquiries on common area maintenance (CAM), insurance and real estate taxes. They will ensure that Regency is providing timely and consistent responses to tenant inquiries based on lease interpretation and company policy.  This individual will also serve as liaison between Property Accounting, Collections, and Property Management.     Key Responsibilities: Responsible for tenant dispute resolution regarding lease terms/language, miscalculations of invoices, lack of sufficient back-up documentation, etc. Review lease contracts to ensure proper billings and reconciliations of CAM, insurance and real estate taxes. Prepare external responses on dispute resolution to Tenant Account Specialists (Collections) who communicate directly with national/significant tenants or Property Accounting/Property Management who communicate directly with local tenants.  Responsible for expense participation set up changes as a result of disputes within JD Edwards. Work closely with co-sourcing team by providing feedback to management to ensure timely and efficient resolution of disputes. Ensure standard operating procedures are kept up to date and communicate changes to applicable teams. Perform disputes reporting analysis on monthly, quarterly and ad-hoc basis for various teams within Regency on open, closed and pending disputes to management. Lead and participate in meetings between various groups within the company such as Property Accounting, Tenant Account Specialists/Collections, Legal and Property Management, as well as external stakeholders such as tenants, tenant auditors, prior and new landlords, etc., to escalate and resolve tenant disputes timely.    Qualifications: Bachelor’s degree in Business, Accounting, Finance or related discipline, but relevant work experience in a related field in lieu of a degree will also be considered 2 to 4 years related business experience preferred Real estate industry experience preferred Intermediate level proficiency with Microsoft Office Suite Beginner level proficiency with an accounting software, preferably JD Edwards Intermediate writing and verbal reasoning skills with the ability to use precise language to creatively convey complex information in communications with tenants, legal representatives, third party auditors, and internal stakeholders.     Intermediate ability to read and comprehend leases/legal contracts and to understand complex material such as technical reports, equipment specifications, financial agreements, government regulations, contracts, etc.      Personal Characteristics: Strong attention to detail while completing multiple or repetitive tasks Independent, self-starter Demonstrates a serious commitment to accuracy and quality while meeting goals or deadlines Strong priority setting, organization and time management skills Ability to perform multiple tasks and work in a team environment Customer focus, interpersonal savvy, oral and written communication skills High level of professionalism and integrity.  Highly trustworthy and able to handle proprietary financial and transactional information appropriately. Benefits:   We recognize people as our most valuable asset. Our competitive compensation and benefits package includes a 401(k) profit sharing plan with company match, medical insurance with prescription drug coverage, dental insurance including coverage for orthodontics, vision insurance, an incentive-based wellness program, flexible spending accounts, paid parental leave and compassion leave, company-paid short-term and long-term disability insurance, company-paid life insurance, educational assistance, matching charitable gifts, flexible paid time off, and paid holidays.

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