IT Manager

Who we are, and who we are looking for:

Regent5 MSP www.regent5it.com, the Managed IT services division for Regent5, is a complete technology solutions provider that is a transformative force in the information technology space. We are a Managed Services Provider (MSP) that provides scalable services to companies in the San Francisco Bay Area. From managed IT services, cybersecurity, cloud computing, data backup, and VOIP Services we are committed to being an extension of any company by providing the utmost level of customer service and expertise.

Job Responsibilities:

This position can primarily be performed remotely, but some onsite work is required.

• Running regular checks on network and data security
• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organisation
• Designing training programsand workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Managing and reporting on allocation of IT budget
• Providing direction for IT team members
• Identifying opportunities for team training and skills advancement
• Account management

Job Requirements:

• Client Accout management
• Strong understanding and direct experience managing Windows servers including AD, GPO, user profile management, etc.
• Strong understanding of network concepts including DNS, DHCP, VLANs, NAT, etc.
• Strong troubleshooting skills for servers, networks, workstations, and M365/Google/other cloud platforms.
• Strong understanding of network, workstation, server, and cloud security best-practices.
• Scripting experience w/ PowerShell, Bash, etc.
• AWS and Azure experience.
• Careful attention to IT details and customer environments.
• Strong ability to work with different customers and to quickly move between different customer environments.
• Excellent personal organization skills with an emphasis on ticket management, note-taking, and calendar management.

Job Type: Full-time

Pay: $90,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Compensation package:

• Yearly bonus

Experience level:

• 8 years

Schedule:

• 8 hour shift
• Evening shift
• On call
• Weekend availability

Ability to commute/relocate:

• San Carlos, CA 94070: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT management: 3 years (Preferred)

Work Location: Hybrid remote in San Carlos, CA 94070

Salary : $90,000 - $105,000