Patient Billing Representative / Claims Analyst

• Competitive Salary
• Company Matched 401K
• Health, Dental & Vision Insurance
• Long Term Disability Insurance
• Paid Time Off including Vacation, Sick, and Personal Time
• Consistent Monday through Friday 40-hour Full-Time Shifts Available - No Nights or Weekends
• Comprehensive 4 - 5 Week Paid Training Provided - No Previous Billing Experience Required 

About Us

Established in 1982, Regional Home Care has a passion for making a difference in the lives of our patients. We do this by connecting with our patients, their caregivers, and healthcare professionals with superior accuracy, attention to detail and prompt and unparalleled service. This is the reason why we are the Northeast’s leading independent sleep therapy service and supplier of respiratory services and durable medical equipment. 

Job Description

RHC is currently searching for Patient Billing Representatives. In this role, you would perform various billing and customer service tasks including but not limited to answering billing questions from patients via phone and email, and authorizing insurance verification and eligibility requirements. We offer a team-based environment with extensive training to ensure confidence and success of our staff and patients. 

Responsibilities:

• Deliver outstanding customer service to patients via phone and email 
• Assist patients with billing and insurance related questions and concerns
• Answer incoming phone calls from patients in a professional and timely manner; projecting proper telephone etiquette
• Handling a high volume of inbound/outbound calls 
• Perform patient eligibility confirmations with insurance companies via phone and electronically 
• Process pre-authorization functions in accordance with insurance guidelines via phone and electronically 
• Gain knowledge of the company’s respiratory products and services 
• Perform other related duties as assigned

Required Skills:

• Excellent communicator with a passion to provide outstanding customer service
• Comfortable speaking on the phone with patients and/or their caregivers
• Organized with proficient computer skills
• Self-motivated and able to prioritize daily work flow
• Attention to detail
• High school diploma or equivalent required

Why work at Regional Home Care? 

We offer the opportunity to work with a market leading, and highly respected New England based durable medical equipment company. You will be able to really add value and make an impact on the lives of our patients, and have the autonomy to manage your workload and receive ongoing training and support. We offer competitive compensation and benefits including paid vacation/sick/personal days, comprehensive medical, dental, and vision insurance, and a company matched 401k.

Company's website:

• regionalhc.com