Supervisor of Regional Maintenance

Company Information:

Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS partners with the community it serves to provide vital, safe, and sustainable transportation services to nearly 8 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping, and recreational activities every day. 

JOB OVERVIEW:

Under the supervision of the Manager of Access and Regional Maintenance, the Supervisor of Regional Maintenance is primarily responsible for supervising and coordinating the activities of employees and vendors who are involved in repairing, maintaining, servicing, and ordering parts for our fleet of RTS Ontario buses and non-revenue vehicles. They also oversee the maintenance of our Regional fleets at other locations, with specific focus on RTS Seneca and RTS Wayne. Directly manages Regional Technicians and Fueler/Washers at RTS Ontario. The Regional Managers of Ontario, Seneca, and Wayne along with the Director of Regional Operations, will be the primary internal customers for this position.  Additionally, this position will support Fleet Engineering activities including bus procurements and bus inspections at manufacturing plants.

SALARY: $60,000 - $70,000 annually (depends on experience)

PRIMARY JOB DUTIES & RESPONSIBILITIES:

RTS Ontario Maintenance Personnel Supervision and Work Planning:

Supervise and coordinate activities of workers engaged in the repair, installation and service of all major/minor mechanical problems related to buses and facilities.

• Responsible and accountable for all departmental operations, the interpretation and administration of company policy and/or union agreement within scope of departmental operations.
• Responsible for monitoring and managing employee performance and taking disciplinary action up to and including taking employees out of service.  Responsible for issuing all first-level grievance responses.
• Analyze defective equipment to determine cause of trouble, assign employees to repair problems and/or recommend major overhauling, test drive, and inspect to ascertain completeness of repair.
• Supervise the maintenance, checking, repair and/or rebuilding of gas and diesel engines, air and hydraulic systems, transmissions, brake systems, air-conditioning units, electrical systems, ignition systems and suspension systems, including front wheel alignment.
• Supervise the adjustment, repair or replacement or major and minor parts, brakes, air hoses, windshield wipers, doors, headlights, windows, air compressors, alternators, starters, regulators, batteries, suspension systems, steering, accelerator, and shift cables.
• Purchases parts and maintains appropriate inventory levels.
• Supervise activities of RTS Ontario vehicle service personnel to ensure cleanliness of vehicles inside and out as well as other activities performed.
• Ensure proper record keeping for Maintenance activities within EAM/AssetWorks and other supporting systems
• Check to see that quality, quantity, and safety standards are being met, make corrections where necessary. Select and arrange training and evaluate personnel.
• Manage and support bus procurements, bus disposals, contingency fleet

Regional Maintenance Oversight:

Responsible for maintenance oversight for other Regional operations including maintenance vendor performance, contract management, new bus procurements, contingency fleet management, bus disposals, contingency fleets.

Maintenance Process Improvement:

Work with the Director of Maintenance and the Maintenance management team in initiating and supporting process improvement activities in areas of vehicle and facility maintenance. This includes helping to implement and deploy job standards, workflow improvements, utilization of Trapeze EAM and other related activities.

Bus Procurements:

Working closely with Fleet Engineering will support bus procurement activities including specification development and bus inspections at manufacturing plants. Occasional extended travel (2 weeks at a time) may be required. Primary vehicle types will be typical of the Access and Regional fleets but will be called on to support other vehicle builds including 40' and 60' diesel, battery electric and H2 fuel cell buses.

ADDITIONAL RESPOSIBILITIES:

Not all duties may be performed at all times. The position may be required to perform other work as required. Duties may include, but are not limited to, the following:

• Work with the Manager of Inventory and Warranty Claims in managing quality and vendor issues, processing warranty claims, managing local inventory, or procuring parts
• Improve controls and reporting requirements of tire, fuel, oil, and other consumable contracts
• Assist with the preparation of annual budgets
• Support other maintenance activities as directed by the Manager of Access and Regional Maintenance and Director of Maintenance
• Administrative duties will include coordination with Accounts Payable and Procurement staff for miscellaneous purchasing and payments as needed

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED:

• Basic computer skills and intermediate knowledge of MS Word and Excel.
• Knowledge of the necessary past, current, and future techniques, methods, procedures, principles, practices, codes, rules, and regulations with regards to vehicles and equipment.
• Knowledge of specification writing.
• Knowledge of cost and billing procedures used in vehicles and equipment.
• Knowledge of all phases of transit vehicle operation.
• Knowledge of the capabilities, care, and limitations of vehicles and equipment.
• Knowledge of all safety requirements with regard to transit vehicles, and equipment.
• Ability to present programs and ideas clearly and concisely, verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to drive process improvement activities and associated change management.

EDUCATION & EXPERIENCE:

• Associates degree from an accredited university or college in mechanical or automotive engineering, technical/physical sciences, or similar field
• At least 10 years of progressively responsible experience including managing people and workflow
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, and use a computer. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate.

The employee will be required to occasionally travel commercially for extended periods of up to two weeks.

ADDITIONAL INFORMATION:

Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

RGRTA is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. RGRTA will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Pursuant to Federal Transit Administration regulations, all applicants for employment in safety-sensitive positions must be given a pre-employment drug test. An applicant may not be assigned safety-sensitive functions unless the individual has a verified negative test result.  RTS is required by law to test for various substances, including cocaine, amphetamines, opioids, PCP and marijuana metabolites.  Please be advised that marijuana stays in the system for an extended period of time, sometimes more than 30 days, and can cause a positive test result long after use.