Don't miss this opportunity to join a company recognized by Fortune for being the World's Most Admired Telecommunications Company and ranked by DiversityInc as one of the Top 50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
The AT&T Consultant Professional Services is responsible for providing consultation for project activities from inception - client identification through final invoicing. As a member of a team comprised of advanced infrastructure consultants and senior consultants, the AT&T Consultant Professional Services provides in-depth knowledge of networking to design resulting in the successfully implementation of solutions for our clients.
Roles and responsibilities of the AT&T Consultant - Professional Services include but are not limited to the following:
- Responsible for consulting project activities from client identification through final invoicing.
- Fulfills billable consulting service projects.
- Acts as the subject matter expert within a specific discipline.
- Typically leads an engagement team, consisting of other Consultants and/or Sr. Consultants
- May work as the sole consulting resource on a project
- Typically leads an engagement team, consisting of other Consultants and/or Sr. Consultants
- May work as the sole consulting resource on a project
- Provide technical expertise including problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and deployment.
- Typically viewed as a mentor or coach
- Work with limited guidance.
- Creates recommendation and implements new methods, techniques and /or procedures
- Fulfills billable consulting service projects
- Acts as the subject matter expert within a specific discipline
- Effectively work with the sales teams and other areas of AT&T business area as needed
- Travel as needed
Our Consultant Professional Services 3 ATC’s earn between $108,200.00 to $216,200.00. Not to mention all of the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
Required Skills and Experience:
- Hands-on experience in UC for large, complex, and multi-vendor environments
- 10 years industry experience in Unified Communications technologies
- Strategic IT Consulting experience
- Strong documentation skills
- Bachelors Degree or Equivalent
- Industry certifications applicable to Unified Communications
- Outstanding written and verbal communications skills with experience in VP and CxO level interaction and facilitation of diverse groups and stakeholder
- Distinguished interpersonal skills and responsiveness supporting customers
- Ability and willingness to assist sales and field management in expanding and development of new business opportunities
TECHNICAL SKILLS
- LAN/WAN expertise - Intermediate
- Routing & Switching knowledge – Intermediate
- Microsoft Teams Architecture, Configuration and Operation – Expert
- Microsoft Skype for Business architecture, design and deployment expertise
- TDM to SIP Transformation Experience - Expert
- Cisco Unified Communications Manager (UCM) troubleshooting and diagnosis - Expert
- Cisco IOS Voice Gateway – Expert
- Ribbon/Acme Packet/AudioCodes/Cisco CUBE Session Border Controller Design/Implementation – Expert
- Diagnosing diverse call flows (SIP, SCCP, Q.931, T.38, Modem pass thru/relay protocols, Wireshark captures, Realtime Transport Protocols (RTP)) – Expert
- Quality of Service (QOS) knowledge – Expert
- Alternative solutioning if design is compromised by unknowns – managing architect for large complex organizations SIP transformation – Expert
- Legacy PBX interaction – Expert
- E911 Architecture, Design and Implementation for Voice/UC Platforms – Expert
- Multi-vendor integration with TDM to IP based voice solutions, including Cisco, Avaya, Siemens, Microsoft, Zoom
- Conferencing solutions such as Cisco, LifeSize, Polycom, Teams, Zoom and SMART Technologies
- Voice and messaging integration with Microsoft UC Technologies
- Unified Messaging experience with Avaya, Cisco and Microsoft solutions
- Deployment experience with media gateway including ACME Packet, AudioCodes and Ribbon
- SIP Trunking
- Customer use case scenarios
- Data center network re-engineering
- Internet access engineering
- WAN acceleration and content distribution
- QoS, Multicast, IP traffic engineering (desired)
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws