Jumpstart your career at Rehab Medical, one of the nation’s leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company’s mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.
We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana’s top places to work. Recently, we’ve experienced exponential growth so we’re looking to expand our dynamic Revenue Cycle Team to support this growth and help us to improve the lives of more than 200,000 mobility users.
If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical!
Why You Should Apply:
- We offer competitive pay, health benefits along with a generous 401 (k) match, and growth opportunities
- Guided Orientation Process at our Headquarters
- Mentorship Onboarding Program
- Employee Recognition Program
- Leadership Development Program
- Continuing Education Opportunities
- Network of Support (health and well-being)
Summary
The Patient Collections Representative, under the direct supervision of the Patient Collections Manager, shall have responsibility for collecting all current and outstanding monies due for services provided.
Essential Job Duties And Responsibilities include the following. Other duties may be assigned as necessary.
- Contacts patients regarding outstanding balances and payoffs
- Establishes payment plans to help patients manage payment of bills
- Sends delinquent accounts to collection agencies
- Requests payment and collects balances as identified on the account
- Responds to patient billing and statement inquiries
- Researches outstanding account balances and takes steps necessary to resolve payment issues
Job Knowledge, Skills, Abilities, Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Basic computer skills including but not limited to data entry
- Ability to maintain confidentiality
- Excellent verbal and written communication skills
- Ability to work independently, be detail oriented and organized
- Ability to meet multiple competing deadlines
Education and Experience