What are the responsibilities and job description for the Payroll Processing Specialist position at Reid CPAs, LLP?
Job Description:
Lexington or Columbia, South Carolina. Seeking a driven, independent individual who has at least 2 years of experience with payroll processing and client services. The candidate ideally would have exposure to different products within workers comp, retirement services, as well as a desire to get into account/client management and payroll service. In this role, you will provide quality client service by efficiently resolving issues and concerns in a prompt, professional fashion. We’re looking for someone with strong communication skills, patience, and a solutionist mentality.
In this role, you must:
- Process payroll for multiple clients
- Identify, troubleshoot and/or escalate data or program specified issues to the appropriate level of management.
- Responsible for providing an excellent client experience by consistently delivering reliable and timely data.
- Serve as an escalation point of contact for client questions/concerns and drive resolution toward a result that exceeds the client’s needs.
- Learn and maintain knowledge of the payroll processing system, wage and tax laws to develop a trusted relationship with our clients.
- Communicate with clients over the phone evaluating their needs and/or concerns.
Requirements:
- 2 years of client service experience in a fast-paced environment (payroll ideally)
- Bachelor’s degree or equivalent related experience
- Understanding of payroll tax law compliance
- Accurate and dependable data entry skills
- Excellent proficiency in Microsoft Outlook, Excel, & Word
- Strong communication and interpersonal skills
- Ability to establish strong client relationships
- Experience with Evolution a plus
- Ability to handle stressful situations in a professional manner
Job Type:
- Full-time
Schedule:
- Mon-Fri
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Job Type: Full-time
Pay: $63,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- Monday to Friday
Experience:
- Payroll: 2 years (Required)
Work Location: In person
Salary : $63,000 - $75,000