Clinic Manager - Edina, MN

Rejuv Medical is looking for a highly motivated and experienced Clinic Manager to help develop and grow our Edina location. The ideal candidate will have exceptional leadership skills, with an philosophical style of "lead by example" and "servant leadership." Candidates must be able to learn and adapt "standard" clinic practices with our unique model, to ensure appropriate growth, staff development, and the highest patient care.

Summary: Clinic Manager reports to Rejuv's Clinic Director. Clinic Manager is responsible for ensuring quality care to clients and patients. In addition, responsible for training and leading clinic employees, interns, and support staff with direct responsibility for the accountability and performance of the clinical team, lab, and other future departments. This position will work closely with the Clinic Director and other Executive Team members in developing and implementing the strategic plans and establishing department goals to support the strategic plan; holding teams accountable and developing them to reach their peak professional best in support of our overall business model.

Essential Duties and Responsibilities:

1. Collaborate with the Clinic Director and other Executive Team members to formulate strategies and plans for the clinical department.

2. Responsible for onboarding new employees, training existing employees, auditing clinic operations.

3. Create and manage employee schedules.

4. Oversee patient care.

5. Monitor ordering of clinic supplies and costs in collaboration with the Clinic Director.

6. Collaborate with Clinic Director in developing and implementing effective policies for all clinic related operational procedures and processes.

7. Assist Clinic Director in adopting and implementing innovative nursing practices to improve our facility.

8. Identify patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.

9. Recruitment, training, coaching, and mentoring of Clinic staff.

10. Manage clinic operations by initiating, coordinating, and enforcing organizational policies and departmental Standard Operating Procedures (SOP’s).

11. Establish a compassionate work environment by providing emotional, psychological, and spiritual support to patients, friends, and families while maintaining professional and ethical boundaries, and positional awareness.

12. When necessary, provide further information to patients and health care team by answering questions, addressing concerns, and fulfilling requests when responsible primary team members require additional assistance.

13. Oversee and ensure patient documentation accuracy.

14. Review departments Job Descriptions annually for up-to-date accuracy.

15. Assist Clinic Administrator in developing and monitoring essential Key Performance Indicators (KPI's) for department staff.

16. Conduct annual reviews of staff and making wage/salary increase recommendations based on KPI's, Management Improvement Projects (MIP's), and other non-bias markers (attendance, safety, behavior, teamwork, etc.).

17. Assist Clinic Director with evaluating budgets and review financials with Finance to create reports and provide cost saving recommendations.

18. Offer recommendations to decision-makers on ways to improve Clinic operational efficiencies.

19. Assist Clinic Director with managing revenue saving / increase projects as deemed essential to growth and development of the organization.

Assist Clinic Director in the responsibility of healthcare compliance and healthcare staff credentialing.

Assist Clinic Director in GAP and root cause analysis audits for patient full-life cycle performance based on Rejuv Medicals health and wellness model.

22. Perform annual risk assessment audits in department to ensure staff and patient/client well-being and safety are secured and provide recommendations to Clinic Director as necessary.

Required education, knowledge, skills, and other abilities:

Education:

· Current LPN License in the state of MN

Minimum Required Experience:

· 5 years' nursing experience

· 2 years’ experience as a Clinic Lead

· Nurse Manager experience in clinical supervision for 3 years

· Able to lift 50 pounds.

Computer Skills:

· Proficient with computer systems, EMR systems, and advanced MS Office skills

Trainings / Certifications:

· Current CPR and BLS certification

· Lean Six Sigma White Belt Certification (within 2 weeks of employment)

· Project Management Essentials Certification (within 2 weeks of employment)

Dress Code / Uniform:

· Scrubs required in accordance with Rejuv Medical Dress Code Policy

Technical Requirements:

· Hands-on experience with Medical database systems

· Understanding of Lean Operating Principles

· Project Management

· Data entry

· Knowledge of medical terminology and healthcare industry

· Solid understanding of healthcare procedures and regulations

· Familiarity with medical transcription, patient records, and charting

· Knowledge of medical compliance and credentialing

Additional Requirements:

· General Office Equipment usage and protocol

· Ability to delegate tasks effectively and redirect as needed to ensure overall success of departments employees and projects.

· High-level professional communication skills (written and oral)

· Strong data and analytical skillset and ability to apply critical operational functions for organizational and departmental improvements.

· Proper medical documentation terminology and procedures

· Personnel training and development strategic planning

· Departmental budgeting – forecasting and monitoring departmental cost

· Understanding of, and compliance with, all HIPAA regulations

· Solution-based problem-solving approach

· Proven history of successful employee supervision with a servant leadership and training & development focus

· Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to speak effectively professionally with patients, MedFit visitors, or fellow staff within an organization.

Qualifications:

This job description is representative of the knowledge, skill, and/or ability to perform this role. Person(s) in this position is expected to perform this job at a high level to be considered successful in this role. Additional duties beyond the scope of this job description are considered exceeding job requirements and will be reflected on an employee’s review.

Reasonable Accommodation Statement:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Edina, MN 55435: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Nursing: 5 years (Required)
• Clinic Supervision: 3 years (Required)
• Training and Development: 2 years (Required)
• Creating Standard Operating Procedures: 1 year (Required)
• Professional Ediquette: 5 years (Required)
• Conducting Employee Evaluations: 2 years (Required)
• Project Management: 2 years (Required)
• Clinical and OSHA Safety: 2 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $75,000 - $90,000