Director of QA (Hybrid Position)

At Relatient we’re on a mission to make access to healthcare simpler.

Better health starts with better access to care. Our mission is to simplify the healthcare experience for everyone, and we can't do that without the right people on our team. Relatient employees are passionate about this mission and work collaboratively to bring their ideas to life. With transparent and supportive leadership, our employees are empowered each day to bring creative solutions, while building a long-term career path along the way.

We are currently looking for a Director of QA to join our team in the Pune office.

Responsibilities of the Director of QA

• Define, design, Build and maintain the test automation platform for our current generation and next generation platform
• A strong innovator and hands on test architect

• Build and nurture a strong team of QA professional with expertise on all facets of test automation - Unit, API, Integration, functional, Performance and manual exploratory testing

• Collaborate with onshore and offshore product development teams in a high-speed software development environment and define the QA work charter with competing and evolving priderites for the teams
• Run the QA teams day-to-day operations using SCRUM methodologies.
• Build and track KPIs to help the management get a clear vision on work progress and stay accountable for all the ups and downs
• Motivate, nurture, and guide the individual QA team members
• Understand the impact of biggest issues on customers and build strategies in QA platform to tackle those issues
• Integrate QA with build pipelines and work hard on this "Shift left" strategy

Skills and Qualifications

• BE/MS/MTech from reputed Universities with excellent academic record
• At least 10 up to 15 years of relevant work experience
• Having a background of software development will be a plus
• Excellent understanding of one or more BDD and functional test automation toolkits - Cypress, Cucumber, Robot framework, Flutter etc.
• Strong exposure to API test automation - Rest Assured/ Postman
• Test and performance testing – Jmeter , Gatling
• Basic understanding of software development backend and font end technologies - Java, HTML/CSS/Angular
• Working understanding of AWS Services, lambda, docker Containerization
• Sound understanding of test philosophies - TDD, BDD, Page Object Models
• Exposure to RPA tools and/or low code test automation platforms will be a good to have
• Work experience in building QA platform for distributed cloud SAAS solutions is a MUST!

About Relatient

We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.

We have 3 offices in USA and a captive R&D and back-office support in Pune, India. We have 300 employees we are a born-on cloud company, and we believe in modern operational principles of staying lean and operating fast. We have 3600 customers including the largest healthcare systems in USA.

We help thousands of U.S. medical practices and health systems across all 50 states communicate with more than 50 million unique patients to increase scheduling efficiency, optimize provider utilization, and provide a better patient experience.

Relatient is an equal opportunity employer.

To learn more about our organization, please visit www.heydash.com.