Freight Brokerage Operations Manager

Are you seeking to join a high-performance team and to make an impact...for a greater purpose?

Reliance Global Logistics is pleased to offer the position of Freight Brokerage Operations Manager in the Charleston, SC area. We are looking for candidates who have progressive experience within the freight brokerage segment of the logistics industry and who have the ability to lead a high functioning team with a servant's heart.

We are proud to offer:

• Excellent base salary with generous bonus structure
• Healthcare Sharing Plan – Company Paid @ 100% for Employee (50% Employee )
• Direct Primary Care Membership – Company Paid @ 100% for Employee (50% Employee )
• Retirement Account Contributions

Your proven track record in client sales, client operations and carrier operations combined with great relationship-building skills along with the ability to think strategically while creating systems and processes, will allow you to shine in this management role. You will report directly to the President & CEO and will assist with the management of the existing team as well as creation of strategy and processes around which to scale the organization. You will work with the President to develop strategies for long term growth whereby Reliance captures maximum transportation revenue of our clients while building strong relationships with our partner carriers as we seek to make a lasting impact.

We place an extremely high value on both character and calling and require you to embrace and emulate the company’s Mission, Vision and Core Values.

Key Competencies

• Reliance Values: Deeply embrace and exhibit the Reliance Mission, Vision and Core Values every day
• Reliance Promise: Ensure all clients experience the Reliance Promise
• Collaboration & Teamwork: Cooperating and collaborating with the team to meet objectives
• Time & Priority Management: Prioritizing and completing tasks in order to deliver desired outcomes within allotted time frames
• Personal Accountability: Be answerable for personal actions and demonstrate the ability to self-evaluate
• Leading, Coaching & Development: Willingness to take charge and lead; while providing guidance, direction, coaching and development to the team
• Resiliency: Quickly recovering from adversity, maintaining optimism and looking for ways to progress
• Decision Making: Analyzing all aspects of a situation to make consistently sound and timely decisions
• Instinctive: Ability to use past experiences, intuition and seek additional knowledge when necessary
• Change Management: Be adaptable to change (positive or negative) and disseminate changes to team
• Urgency & Stress Management: Work with urgency while dealing calmly and effectively in high stress situations
• Strategic Focus: Establish objectives and specify the strategies and actions to achieve them
• Creative Thinking: Develop, design or create new ideas, systems and processes
• Relational: Understand people and their personalities in order to build rapport and develop deep, meaningful relationships both within and outside of the organization

Qualifications and Requirements:

• Bachelor’s Degree
• 3 years of freight brokerage experience including both sales and operations functions
• 2 years of management experience
• Carrier Operations & Sales experience a plus
• Excellent verbal and written communication skills
• Works well with a diverse group of people
• Displays a high level of integrity
• Excels at managing multiple projects simultaneously
• Microsoft Office skills required with solid working knowledge of TMS
• Must be willing to live, work and/or relocate to the Charleston, SC area

Reliance Global Logistics is a full-service third-party logistics company (3PL) based in the Charleston, SC area.
Reliance was built on the idea that a client is not just an account number or a shipment. We value our clients and believe that trust is built through relationships, and behind every relationship are people. Reliance strives to be the vital link in our clients' supply chain in a way that glorifies God; serves our clients, partners and team members; and gives back to our community.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• On call

Supplemental Pay:

• Bonus pay

Application Question(s):

• What are the primary motivating factors that drive your life?
• What does leadership (or being a leader) mean to you?
• Please provide one or two examples of how you directly managed change within an organization. What was the outcome?
• What are your compensation expectations for this role?
• Do you have experience in client-facing sales within the freight brokerage sector of the logistics and transportation industry? If yes, please describe your experience and accomplishments within that role including years of experience, customers, industries served, modes, as well as average monthly shipments, revenue, gross profit and margins.
• Do you have experience in carrier operations or sales within the freight brokerage sector of the logistics and transportation industry? If yes, please describe your experience and accomplishments within that role including number of years, equipment, average number of monthly shipments and carriers, as well as major contributions made to a team or organization.
• This position is for a leadership role within a growing organization. Please provide two or three major accomplishments that were achieved during your tenure as a leader within your current/previous organization(s), and what specific contributions you made.

Education:

• Bachelor's (Required)

Experience:

• Logistics: 1 year (Preferred)
• Freight Brokerage: 3 years (Required)
• Management: 2 years (Required)

Work Location:

• One location

Work Remotely:

• No