What are the responsibilities and job description for the Team Lead position at Reliant Holdings Inc?
Do you have a history in management experience? Reliant Holdings Inc. is looking to expand their growing management team. The right individual should have an eye for detail, great communication skills and a passion to lead and motivate those around them. If this sounds like you apply today!
The Westmoreland Mall
5256 US-30, Greensburg, PA 15601
Interviews conducted at 1707 Warren Road Indiana PA 15701.
Starting at $15/hr. Plus Commission and bonus
40 hours/Full Time
Paid training
The right candidate will do a thirty day training course in our Indiana PA office.
Responsibilities:
Provide professional and friendly customer service while following script.
Lead and mentor agents
Goal oriented to reach daily and weekly performance goals
Assist in answering the customers questions and concerns with a one call resolution.
Efficiently and accurately updating customers' accounts and information.
Provide 100% customer satisfaction
Abilities and Requirements:
A passion for providing quality customer service.
The ability to handle difficult situation and resolve conflict.
Attention to detail, active listening skills and multi-tasking skills.
The motivation to work independently toward a team goal.
The ability to perform basic computer navigation and typing.
Reliable transportation
Position:
Full time
40 hours
Shifts:
Morning (Required)
Mid-Day (Required)
Evening (Required)
Weekends (Required)
Benefits Available:
Paid Training
Tenure Based Pay Raises
401k Plan
Bonus Opportunities
Dental & Vision Insurance
Paid Vacation, Personal Days, and Sick Days
Discounted Gym Membership
Advancement Opportunities
Interested Applicants:
Please visit our company website: http://www.reliantholdings.com
Applications can be submitted in response to this advertisement, or apply in person at:
Reliant Holdings, Inc.
1707 Warren Road
Indiana, PA 15701
724-465-6075
Experience:
Call Center: 1 year (Preferred)
Management: 1 year (Preferred)
Education:
High school or equivalent (Required)
Language:
English (Required)
Work authorization:
United States (Required)
Work environment:
Call Center
Communication method(s) used:
Phone Chat
Email Text
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Greensburg, PA 15601: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
