What are the responsibilities and job description for the Telephone Order Taker $15/hr position at Reliant Holdings, Inc.?
Greensburg Location:
$15/ hour Flexible Schedule
Reliant Holdings, Inc. is seeking full-time, friendly and professional customer service representatives that love to help people.
Get paid to talk. We are expanding our Inbound customer service team for our Greensburg location. Our office is located withing the Westmoreland Mall, located on a bus route.
In this position you will be taking inbound calls for a growing company.
No high-pressure sales tactics. We help customers that are calling in for placing orders, product details, tracking orders, general customer service assistance, etc.
Duties and Responsibilities Include:
Demonstrate open communication with customers over the phone to ensure all their requests are met in an efficient and friendly manner.
Answer all customer questions, help customers shop, place orders over the phone, assist customers with tracking info, etc.
Provide 100% customer satisfaction
We don't make outbound cold calls or do telemarketing.
Abilities:
· Passion for providing quality customer service.
· Demonstrated ability to handle difficult situations and resolve conflict.
· Attention to detail, strong active listening and multi-tasking skills.
· Ability to work independently toward a team goal.
· Desire to learn new systems and processes.
Position Details:
Entry Level/Cubical/Call center
Paid Training
Advancement Opportunities
Necessary Skills:
Answer phone calls with active listening
Type at least 35 WPM
Proficient in general computer usage
Interested Applicants:
Please visit our company website: http://www.reliantholdings.com
Call 724-465-6075 for more information or to schedule your interview
Applications can be submitted in response to this advertisement or apply in person
Westmoreland Mall
2nd Floor Unit 276
Main Office
Reliant Holdings, Inc.
1707 Warren Road
Indiana, PA 15701
724-465-6075
Position:
Weekends/Holidays (Required)
Experience:
call center: 1 year (Preferred)
customer service: 1 year (Preferred)
Education:
High school or equivalent (Preferred)
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location